At a Glance
- Tasks: Support our training centre by managing events and creating engaging content.
- Company: Join a dynamic team focused on workforce development and training excellence.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive work environment.
- Other info: Opportunity for career advancement in a vibrant and collaborative setting.
- Why this job: Make a difference by enhancing training services and supporting community growth.
- Qualifications: GCSEs in Maths and English; experience in business support is a plus.
The predicted salary is between 30000 - 40000 € per year.
About the role: Promoting and providing support to our training centre, ensuring our training, meetings and conferences are supported to the highest service standards. Liaising with a range of professionals both internal to the team and external. Supporting the Workforce development leads by designing engaging content for promotional emails, social media and webpages. Working with the Events Training & Facilities Manager to oversee building maintenance for the Twickenham Training Centre. Providing administrative support in promoting workforce development services and exploring different ways the service can diversify its offer.
About you: Qualifications: Educated to a GCSE level or above (or equivalent) in Maths and English.
Skills and experience:
- Experience of working in a business support capacity providing a wide range of administrative support.
- Good customer service skills - interacting with internal and external users is a core requirement including routine enquiries from members of the public, which could be face to face, receiving and responding to incoming communication.
- Experience of keeping basic records, both manual and electronic, including confidential records, filing documents accurately, recording information and archiving files in a standard format, good with spreadsheets.
- Knowledge of how to collate statistical information and reports in line with agreed plans.
- Some project management experience.
Business Support Officer in Twickenham employer: Job Switch
As a Business Support Officer at our Twickenham Training Centre, you will be part of a dynamic team dedicated to delivering exceptional service standards in training and events. We pride ourselves on fostering a collaborative work culture that encourages professional growth and development, offering opportunities for skill enhancement and career progression. With a focus on employee well-being and a supportive environment, we ensure that our staff feel valued and empowered to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer in Twickenham
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. Practise common interview questions and think of examples that showcase your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace Business Support Officer in Twickenham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Business Support Officer role. We want to see how you can bring value to our training centre, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills:Since this role involves liaising with various professionals, it’s crucial to demonstrate your excellent communication skills in your written application. Use clear and concise language, and don’t forget to mention any customer service experience you have!
Highlight Your Organisational Skills:As a Business Support Officer, you'll need to juggle multiple tasks. In your application, give us examples of how you've successfully managed projects or maintained records in the past. This will show us that you’re up for the challenge!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it helps streamline the process. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Job Switch
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Support Officer role. Familiarise yourself with the key responsibilities, such as supporting training centres and liaising with professionals. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since good customer service is a core requirement, prepare examples of how you've successfully interacted with both internal and external users in previous roles. Think about specific situations where you resolved issues or provided exceptional support, as this will demonstrate your ability to excel in this area.
✨Be Ready to Discuss Administrative Experience
The role involves a lot of administrative tasks, so be prepared to talk about your experience in this area. Highlight your skills in keeping records, managing documents, and using spreadsheets. If you have examples of how you've improved processes or maintained confidentiality, share those too!
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the team, the training centre, and their future plans. This not only shows your interest but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer on a deeper level.
