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- Tasks: Lead the landlord and tenant advisory service, ensuring clear communication of rights and responsibilities.
- Company: Join a dynamic team focused on improving private sector housing engagement.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real difference in the lives of tenants and landlords while developing your skills.
- Qualifications: Degree or relevant experience in landlord and tenant engagement required.
- Other info: Engage with diverse stakeholders and contribute to impactful housing initiatives.
The predicted salary is between 36000 - 60000 £ per year.
The successful candidate will be responsible for delivering the landlord and tenant advisory service, ensuring that private renters and landlords receive clear, accessible and timely information regarding rights, responsibilities and relevant legal requirements.
Key responsibilities:
- Lead the delivery of the landlord and tenant advisory service, ensuring that private renters and landlords receive clear, accessible and timely information regarding rights, responsibilities and relevant legal requirements.
- Organise meetings and deliver drop-in sessions and briefings for internal and external stakeholders on private sector housing issues.
- Be responsible for managing the Landlords Forum.
- Design and implement new ways to engage with landlords, tenants, internal and external stakeholders to improve knowledge and awareness of private sector tenant and landlord rights and responsibilities.
- Develop and deliver campaigns to raise awareness of property licensing, renters' rights and landlords' management obligations and enforcement.
- Manage digital content of the private rented housing webpages for landlords and tenants to ensure information is accurate and accessible.
- Proactively develop and update policies and procedures that impact private sector tenants and landlords.
- Lead on consultation and research to identify and evaluate feedback from stakeholders on private sector housing issues and develop appropriate strategies to support private landlords and tenants.
- Lead on landlord engagement activities to support property licensing, including statutory consultation, acting on feedback and regular performance reporting.
- Maintain accurate records of all tenant and landlord engagement activities, including casework, advice and referrals and produce regular service impact reports.
- Any additional duties consistent with the grade and level of responsibility of this position, for which the holder possesses the required experience and/or training.
Qualifications:
- A degree or level 6 qualification in a relevant field or extensive practical experience in landlord and tenant engagement activities.
- Experience of providing legal advice to landlords and tenants on their rights and obligations.
- Knowledge of relevant legislation such as the Protection from Eviction Act 1977, Housing Act 1988, Housing Act 2004 and the Renters Rights Act 2025.
- Experience of planning and delivering stakeholder events and briefing sessions on private rented housing issues.
- Ability to communicate complex information clearly and effectively to a wide range of audiences, both in writing and verbally.
- Experience leading or contributing to projects, with strong organisational skills and the ability to manage multiple priorities.
Tenant and Landlord Engagement Officer employer: Job Switch
Contact Detail:
Job Switch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenant and Landlord Engagement Officer
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Attend industry events or webinars where you can meet people in the field. Don't be shy—introduce yourself and chat about your passion for tenant and landlord engagement!
✨Tip Number 3
Practice your pitch! Prepare a short introduction about yourself and your experience related to landlord and tenant advisory services. This will help you feel confident when meeting potential employers.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows us you're serious about joining our team and making a difference in the private rented sector.
We think you need these skills to ace Tenant and Landlord Engagement Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Tenant and Landlord Engagement Officer role. Highlight your experience with landlord and tenant advisory services, and don’t forget to mention any relevant legislation you’re familiar with!
Showcase Your Communication Skills: Since this role involves delivering clear information to a variety of audiences, it’s crucial to demonstrate your ability to communicate complex ideas simply. Use examples in your application that showcase your verbal and written communication skills.
Highlight Your Organisational Skills: We want to see how you manage multiple priorities! Share specific instances where you’ve successfully planned and delivered stakeholder events or briefings. This will show us you can handle the responsibilities of the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Job Switch
✨Know Your Legislation
Make sure you brush up on relevant laws like the Protection from Eviction Act and the Housing Act. Being able to discuss these confidently will show that you understand the legal landscape and can provide accurate advice to landlords and tenants.
✨Engagement Strategies Matter
Think about how you would engage with landlords and tenants. Prepare examples of past experiences where you've successfully organised meetings or events. This will demonstrate your ability to connect with stakeholders effectively.
✨Communication is Key
Practice explaining complex information in simple terms. You might be asked to clarify tenant rights or landlord obligations, so being able to communicate clearly and effectively is crucial for this role.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple priorities and keep accurate records. Share specific examples of how you've handled casework or developed policies in the past to highlight your organisational prowess.
