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For Companies At a Glance
- Tasks: Manage accounts, process refunds, and enhance customer service.
- Company: Established service provider in Sutton with a focus on customer satisfaction.
- Benefits: Professional growth opportunities in a supportive team environment.
- Why this job: Join a dynamic team and make a real difference in customer experience.
- Qualifications: Strong customer service experience and excellent communication skills.
- Other info: Fast-paced role that encourages teamwork and personal development.
The predicted salary is between 30000 - 42000 £ per year.
A well-established service provider in Sutton, UK, is seeking a Billing & Accounts Officer to enhance customer service and manage accounts efficiently.
- Key responsibilities include handling service charge accounts, processing refunds, and encouraging direct debit payments.
- Candidates should possess strong customer service experience, excellent communication skills, and the ability to work under pressure.
- This position offers opportunities for professional growth in a supportive team environment.
Billing & Accounts Officer - Customer-Focused Debt Expert in Sutton employer: Job Switch
Contact Detail:
Job Switch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing & Accounts Officer - Customer-Focused Debt Expert in Sutton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to billing and accounts. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've handled difficult situations or improved customer satisfaction. This will highlight your fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Billing & Accounts Officer - Customer-Focused Debt Expert in Sutton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can enhance our customer service and manage accounts efficiently!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Billing & Accounts Officer role. Share specific examples of how you've handled similar responsibilities in the past.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects your ability to convey information clearly and effectively. We love candidates who can engage with customers and colleagues alike!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Job Switch
✨Know Your Numbers
As a Billing & Accounts Officer, you'll be dealing with figures all day. Brush up on your numerical skills and be ready to discuss how you've managed accounts or processed refunds in the past. Being able to demonstrate your attention to detail will impress your interviewers.
✨Customer Service is Key
This role is all about enhancing customer service. Prepare examples of how you've gone above and beyond for customers in previous roles. Think about specific situations where you resolved issues or improved customer satisfaction – these stories will showcase your expertise.
✨Communicate Clearly
Excellent communication skills are a must. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experience and answering common interview questions.
✨Stay Calm Under Pressure
Working under pressure is part of the job. Be prepared to discuss times when you've successfully managed stress or tight deadlines. Highlighting your ability to stay composed and focused will show that you're ready for the challenges this role may bring.
