Project Manager

Digital and IT is a shared service between Kingston and Sutton councils providing digital and technology services to both councils as well as a number of arm's length companies. We are committed to delivering excellent public services to our residents and local businesses, which is why we place the user, and their needs, at the heart of our agile delivery strategy. We are proud of our developing digital culture, and have a team of excellent professionals working across multi-disciplinary teams to deliver our new digital services. Both councils are undertaking significant transformation of their services. We are therefore looking to recruit vibrant, talented people who would be excited to help us build user centred, modern digital services across two councils. The range of projects we are working on are varied in nature, which is why we love working here. Your work and the services we build make a real difference to people's lives. Over the coming years you could help us to shape the delivery of adult health and social care, improve services that maintain our roads and highways, or help us to deliver smarter cities.

Purpose of the Role

Our mantra here in Digital & IT is people first, technology second. When building good services we start with user needs. To do this we need managers who thrive in a networked organisation and who can provide strong operational leadership. In this role, you will be expected to:

• Provide Project Management for a range of services and organisations.
• Focus on the appropriate governance of a project and ensure the following: high quality progress reporting, up to date budget management, risk management, baselining and business benefits realisation.
• Have experience and understanding of different Project delivery methodologies including Waterfall type projects (Prince II), as well as agile working within multidisciplinary teams.
• Have a track record of delivering high quality projects, communicating well to all levels of relevant stakeholders.
• Understand and support the Digital & IT Strategies.
• Work with their line manager and other leads/managers within the team to manage the team workload.
• Directly or matrix managing a small number of reports and/or managing a virtual team working on a specific task or project.
• Manage other resources such as physical or logical technology/software and vendor services.
• Coach less senior members of the team both professionally and technically.
• Seek opportunities for innovation and collaboration.
• Demonstrate the culture and values on a day-to-day basis.

The Person

In order to successfully deliver the responsibilities of the role, you will need to:

• Question and challenge ways of working, with an understanding of the bigger picture in terms of the corporate context and external environment.
• Demonstrate agility and adaptability in mindset and ways of working.
• Work successfully with key stakeholders within and outside of the Council.
• Demonstrate commitment to own personal and professional development to meet the changing demands of the role.
• Demonstrate innovation and creativity.
• Actively engage in positive cross organisational communications and team working.
• Communicate clearly, confidently and appropriately with colleagues using the best methods of communication for the task.

Essential and Preferred Experience

Essential Experience

• Empathic to the needs of users and the ability to champion their perspective.
• Experience of working as part of an agile multi-disciplinary team.
• Experience of delivering agile, user-centred, transformation projects.
• Experience reporting financial delivery of project within budget.
• Experience facilitating delivery flow of a team, managing pace and tempo.
• Experience engaging senior stakeholders, managing expectations and providing delivery confidence.
• Experience motivating the team and maintaining team morale.
• Experienced positive team player, who works collaboratively with colleagues.
• Excellent communication skills, both written and face-to-face in meetings.