At a Glance
- Tasks: Identify data gaps and manage tenant information using various methods.
- Company: Join a forward-thinking organisation focused on housing solutions.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Dynamic role with potential for career advancement.
- Why this job: Make a difference in the community while honing your data skills.
- Qualifications: Strong communication skills and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
Main purpose of the job: Identify gaps in data within Housing systems. The Data Collection Officer will gather, record and manage tenant information using a variety of methods, ensuring it is up to date and compliant in all relevant systems.
Main Duties and Responsibilities:
- Maintain accurate and up to date tenant records on various systems, including personal information and tenancy details.
- Produce reports on tenant data and identify gaps.
- Gather tenant information through various methods, including surveys, interviews and document reviews.
- Visit tenants in their homes to obtain the necessary information, adhering to risk assessments and lone working practices at all times.
- Generate surveys utilising Microsoft Office and web-based forms, and liaise with internal colleagues to promote the benefits of completion.
- Provide excellent customer service, signposting tenants to relevant information as required.
- Communicate with tenants regarding data collection processes and ensure transparency.
- Communicate effectively with tenants, stakeholders and internal colleagues to ensure data accuracy and consistency.
- Ensure proper consent is obtained for data processing activities and manage consent preferences.
- Apply data minimisation principles to only collect and retain necessary information, and ensure data confidentiality and compliance with relevant data protection regulations (e.g. GDPR).
Data Collection Officer in Nottingham employer: Job Switch
As a Data Collection Officer, you will thrive in a supportive and dynamic work environment that prioritises employee growth and development. Our company fosters a culture of collaboration and innovation, offering comprehensive training and opportunities for career advancement while ensuring a healthy work-life balance. Located in a vibrant community, we provide unique advantages such as flexible working arrangements and a commitment to social responsibility, making us an excellent employer for those seeking meaningful and rewarding employment.
