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For Companies At a Glance
- Tasks: Support tenants in financial difficulty and help maximise income collection.
- Company: Join a supportive team dedicated to helping households thrive.
- Benefits: Gain valuable experience, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Dynamic role with potential for career advancement in social services.
The predicted salary is between 36000 - 60000 £ per year.
The postholder will be responsible for maximisation of income collection and arrears reduction for all households in our managed accommodation and will assist tenants in financial difficulty, signposting them to support services to help them sustain their tenancy. Where preventative action fails, you will be required to take appropriate recovery action using legal processes up to and including eviction stage.
Representative Accountabilities
- Carry out independent but low risk interventions/assessments to identify customer needs or deliver services directly to customers.
- Assist more experienced colleagues in delivering complex service activities/assessments in order to meet or identify customer needs and develop own skills and experience.
- Provide advice and support to customers using Council procedures and policies.
- Where appropriate supervise the tasks and activities of other team members including prioritising and scheduling of work.
Budgetary Accountabilities
Responsible for maximisation of income collection and arrears reduction.
Project Support Officer in London employer: Job Switch
Contact Detail:
Job Switch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that job!
We think you need these skills to ace Project Support Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Project Support Officer role. We want to see how you can contribute to maximising income collection and supporting tenants in financial difficulty.
Showcase Relevant Experience: When detailing your previous roles, focus on any experience you have in customer support or financial management. We love seeing examples of how you've helped others, especially in challenging situations!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and responsibilities. We appreciate a well-structured application that makes it easy for us to see your potential.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Job Switch
✨Know Your Stuff
Make sure you understand the role of a Project Support Officer inside out. Familiarise yourself with income collection processes, arrears reduction strategies, and the support services available for tenants. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Prepare examples from your past experiences that demonstrate your ability to assess customer needs and deliver effective support. Think about times when you've helped someone in financial difficulty or worked as part of a team to solve a problem. These stories will illustrate your skills and make you stand out.
✨Ask Smart Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the challenges they face, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Be Ready for Scenarios
Expect situational questions where you'll need to demonstrate how you'd handle specific scenarios related to tenant support and recovery actions. Practice articulating your thought process clearly, showing that you can remain calm and professional under pressure.
