At a Glance
- Tasks: Manage leaseholder accounts and ensure timely payments for housing services.
- Company: A dedicated social housing team focused on community support.
- Benefits: Competitive salary, job security, and opportunities for professional growth.
- Other info: Join a passionate team committed to enhancing community living.
- Why this job: Make a real difference in people's lives by providing affordable housing solutions.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Leasehold Officer in Social housing creates accessible and affordable housing for those most in need. It offers people security of tenure and provides a foundation to put down roots, plan for the future and make a house a home.
The Housing Services team are responsible for delivering the Council's statutory housing functions, including the allocation and management of the Council's housing stock, monitoring and recovery of housing related debt and tenant engagement responsibilities.
The jobholder will work as part of a busy team of housing professionals specialising in Income Management across a range of tenure types and chargeable services to provide a comprehensive, high-quality service and ensure our customers can sustain their tenancies. By maximising income collection, it enables us to fund and reinvest in housing related services for tenants in North Yorkshire.
The jobholder will be expected to undertake intensive management of leaseholder accounts for domestic properties, garden and garage plots, communal service charges, shared ownership charges, and other housing related debts. Ensuring early intervention before debts get out of control is a primary focus and promoting a payment first culture, so customers prioritise their responsibility to pay.
The key job roles will include the administration of a full range of customer account management, collection and recovery functions, including attendance at Court to ensure all housing related income is paid and take appropriate action in accordance with Policy.
Leasehold Officer employer: Job Switch
As a Leasehold Officer with our dedicated Housing Services team, you will be part of an organisation that prioritises accessible and affordable housing for those in need, fostering a supportive work culture that values teamwork and community impact. We offer comprehensive training and development opportunities to help you grow in your career while making a meaningful difference in the lives of tenants across North Yorkshire. Join us in creating secure homes and a brighter future for our communities, all within a dynamic and engaging environment.
