At a Glance
- Tasks: Conduct timely reviews of homelessness decisions and manage complex casework.
- Company: Join a dedicated team focused on preventing homelessness and supporting vulnerable customers.
- Benefits: Gain valuable experience, competitive salary, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and collaboration.
- Why this job: Make a real difference in people's lives by helping them find housing solutions.
- Qualifications: Knowledge of housing legislation and experience in managing casework required.
The predicted salary is between 30000 - 40000 £ per year.
To carry out high quality, timely reviews of homelessness decisions (negative homeless decisions, suitability, discharge of duty) under section 202 of the Housing Act 1996; reviews functions under the Homelessness Reduction Act 2017; part VI reviews of Housing register assessments and housing offers through choice-based lettings.
Manage cases that go to section 204 appeal in the County Court and to further appeal in the higher courts: judicial reviews and other housing court challenges.
To reduce the need for provision of temporary accommodation and resulting expenditure by ensuring effective and timely reviews but also offering good quality options, prevention and relief advice as part of reviews casework.
To take responsibility for the recording of high quality, key data on all types of reviews which support the submission to the Department for Communities and Local Government ensuring key trends on homelessness, the causes and solutions is available. Also ensuring information on homelessness and allocations as it relates to reviews is available for analysis locally to support the management of demand and response to trends.
This is a specialist role that will be at the forefront of the new reviews functions following the introduction of the Homelessness Act 2017. This position is fundamental to the provision of housing advice and homelessness services to vulnerable customers who may approach the council for assistance as a result of the Housing Act 1996 and Homelessness Reductions Act 2017 duties, and other key housing legislation, alongside the Children Act and the Care Act.
The post holder will be required to have comprehensive knowledge of all housing advice and homelessness legislation, other general housing legislation, welfare benefit expertise and knowledge of the adult & children social care environment and impact and to use this knowledge to support customers and achieve positive outcomes.
The post holder will be required to have specialist knowledge of the Housing Act 1996, the Homelessness Reduction Act 2017, the Children Act, and the Care Act. Combined with specialist knowledge of the Welfare Reform Act.
The post holder needs to use this knowledge to work collaboratively with customers to resolve their reviews and to identify the most appropriate and effective solutions to their housing problems and to do so proactively at the most appropriate time ensuring the maximum opportunities for early intervention.
The post holder will be required to be innovative, dynamic and solutions focussed and consider and pursue all available housing options to prevent the customers from becoming homeless.
The post holder will be required to use their experience to contribute to the ongoing development and design of the service and solutions for customers.
Specialist knowledge of the Housing Act 1996, Homelessness Reduction Act 2017, s.202 review processes, Children Act, Care Act, and the Welfare Reform Act.
Experience working within housing, homelessness, or a similar statutory service, including managing complex casework, producing formal decisions, and applying legislation, guidance, and policy.
Strong understanding of safeguarding and confidentiality, with the ability to apply this knowledge to support customers and achieve positive outcomes.
Excellent analytical skills, sound decision-making, clear and concise written communication, and the ability to manage a high caseload and meet statutory deadlines.
Proficient IT skills, including effective use of case management systems.
Review Officer in Ilford employer: Job Switch
As a Review Officer, you will join a dedicated team committed to making a real difference in the lives of vulnerable individuals facing homelessness. Our organisation fosters a supportive work culture that prioritises employee growth through continuous training and development opportunities, ensuring you are well-equipped to navigate the complexities of housing legislation. Located in a vibrant community, we offer a unique chance to engage with local stakeholders and contribute to innovative solutions that prevent homelessness, all while enjoying a fulfilling career in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Review Officer in Ilford
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Job Switch, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Job Switch and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Review Officer in Ilford
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Job Switch and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Job Switch
✨Get to Know Public Sector Values
Before your interview with Job Switch, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Job Switch.
