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- Tasks: Support tenants and manage tenancy issues while ensuring safe, clean neighbourhoods.
- Company: Community-focused organisation dedicated to enhancing resident satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives and improve community wellbeing.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Join a supportive team and enjoy a rewarding career in housing management.
The predicted salary is between 36000 - 60000 £ per year.
Role Purpose: To be part of a team delivering a high quality, consistent, flexible, value for money comprehensive service to tenants including new tenancies and tenancy changes, interviewing service users and dealing with general enquiries. To be responsible for a range of tenancy management duties and be a visible presence with residents on our estates. Ensuring tenants are well cared for, neighbourhoods are clean and safe, and resident satisfaction is high.
Main Responsibilities:
- To take part in the organisation's response to emergencies, helping to co-ordinate actions and providing support to residents.
- To respond to and manage incidents of low level anti-social behaviour, including harassment, nuisance, and neighbour disputes, taking appropriate action in liaison with Haringey Council, Police and other agencies.
- To take enforcement action to resolve anti-social behaviour and breach of tenancy matters.
Housing Liaison Officer employer: Job Switch
Contact Detail:
Job Switch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Liaison Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to tenancy management and anti-social behaviour. Practise your responses with a friend or in front of the mirror to boost your confidence and ensure you come across as knowledgeable and passionate.
✨Tip Number 3
Showcase your community spirit! When you get the chance to chat with potential employers, share examples of how you've positively impacted your community or dealt with challenging situations. This will highlight your suitability for the Housing Liaison Officer role.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're genuinely interested in being part of our team and committed to delivering top-notch service to tenants.
We think you need these skills to ace Housing Liaison Officer
Some tips for your application 🫡
Show Your Passion for Community: When writing your application, let us see your enthusiasm for working with residents and improving their living conditions. Share any relevant experiences that highlight your commitment to community service and tenant satisfaction.
Be Clear and Concise: We appreciate straightforward communication! Make sure your application is easy to read and gets straight to the point. Use bullet points if necessary to outline your skills and experiences related to tenancy management.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your responses to the specific responsibilities mentioned in the job description. Highlight how your skills align with our mission to provide a high-quality service to tenants.
Proofread Before You Submit: Typos and errors can distract from your message. Give your application a thorough proofread before hitting send. We want to see your best work, so make sure it’s polished and professional!
How to prepare for a job interview at Job Switch
✨Know Your Stuff
Make sure you understand the role of a Housing Liaison Officer inside out. Familiarise yourself with tenancy management duties, emergency response protocols, and how to handle anti-social behaviour. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
As a Housing Liaison Officer, you'll be working closely with residents. Prepare examples of how you've successfully managed conflicts or supported individuals in previous roles. Highlight your communication skills and ability to build rapport, as these are crucial for ensuring tenant satisfaction.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you've had to deal with challenging issues, like harassment or disputes. Be ready to discuss how you approached these problems, what actions you took, and the outcomes. This will illustrate your capability to handle the responsibilities of the role effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, the challenges they face, or their approach to community engagement. This shows your enthusiasm for the role and helps you gauge if the organisation is the right fit for you.
