Head of Housekeeping: Lead a Prestige Guest Experience

Full-Time No home office possible

Weresearchingforaninspiring,entrepreneurialHeadofhousekeepingtojoinourResetOperationsteamatthenewlyrefurbishedHotelatruehiddengemnestledatthegatewaytoDartmoor.

ThisisnotjustajobitsyouropportunitytoshapethefutureofabelovedDevondestination.

EverydayatTHISamazinghotelisdifferentdynamic,rewarding,andfullofpotential.

Youllhavetheautonomytoleadwithcreativityandpurpose,backedbyasupportiveteamthatcelebratesinitiative,ownership,andboldthinking.

Wereseekingsomeonewho

Leadsbyexampleandthrivesinahands-on,people-firstenvironment

Takesprideinsweatingthesmallstuffbecausethedetailsmakethedifference

Viewschallengesasopportunitiesandinspiresotherstodothesame

Buildsacultureofencouragement,enjoyment,andinclusion

Embodiesourcorevalues:passion,care,andattentiontodetail

YourNewPlayground

27beautifullyrefurbishedcountry-stylebedroomsandsuites

AcharacterfulBar&Restaurant,fullofwarmthandlocalflavour

Flexibleeventspacesforweddings,parties,andcorporateoccasionsindoorsandoutdoors

SetinthestunningnaturalsurroundingsofDartmoorNationalPark,offeringendlesspotentialforuniqueguestexperiences

AbouttheRole

WearesearchingforanexperiencedandmeticulousHeadofHousekeepingtoleadthedepartment#Asaseniorleaderintheoperation,youwillupholdthehigheststandardsofcleanliness,presentationandguestexperience.

ReportingtotheOperationsManager,youwillguide,inspireanddevelopahigh-performinghousekeepingteam,ensuringseamlessday-to-daydeliveryandconsistentlyexceptionalgueststays.

WhatYoullBeDoing

Leadingallhousekeepingoperations,ensuringimpeccablecleanlinessandpresentationacrossrooms,suitesandpublicareas
Recruit,trainandmotivateadiversehousekeepingteam,fosteringacultureofaccountability,professionalismandguest-centeredservice
Managedepartmentalbudgets,staffinglevelsandresourcestosupportefficientandhigh-qualityoperations
Ensurefullcompliancewithhealth,safetyandCOSHHregulations,overseeingauditsanddocumentation
Collaboratecloselywithotherdepartmentstodeliversmoothoperationsandexceptionalguestexperiences
Conductroutineinspections,coordinatingwithmaintenanceteamstoaddressanyissuespromptly
Overseelaundryoperations,stockcontrol,andorderingofamenities
Managedepartmentalpayrollandschedulingtoalignwithoperationalandbudgetarygoals
Implementbest-practiceprocessesandcontributetocontinuousimprovementinitiatives

WhoYouAre

Youwillbeexperiencedinaseniorhousekeepingroleideallyinanewopeninghotelenvironment
Exceptionalattentiontodetail,withtheabilitytodeliverconsistentlyhighstandardsinafast-pacedoperation
Astrongpeopleleaderwithprovenexperienceindevelopingandmotivatinghigh-performingteams
Excellentorganisationalandplanningskills,withexperiencemanagingbudgetsandresources
Proficiencyinhotelmanagementsystems
Strongcommunicationskillsandtheabilitytobuildeffectiverelationshipswithguests,teammembersandsuppliers
Innovativemindsetwithafocusonelevatingguestexperienceandoperationalefficiency
Flexibilitytoworkvariedshiftsinlinewitha24/7hoteloperation
FluencyinEnglish-additionallanguagesareadvantageous
Passionateabouthospitalityandcommittedtodeliveringexceptionalguestexperiences

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