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- Tasks: Coordinate maintenance for over 5,000 homes and ensure excellent service delivery.
- Company: Join a forward-thinking council dedicated to community development.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Dynamic role with varied tasks and the chance to engage with the community.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Strong communication and organisational skills, with a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
We maintain over 5,000 Council-owned homes and have an ambitious future programme of development and regeneration. Find your greatness as you support the Housing Service in the delivery of services to its customers, helping to make Central Bedfordshire a great place to live.
The Maintenance Coordinator is an interesting, varied and customer-focused role, which allows the postholder to interact with all areas of the Housing Service, their customers and the wider Council. You'll be working with the team and will provide exemplary service to our customers.
Duties include:
- Responsible for the diagnosis of repairs in council owned dwellings that have been raised through residents and internal and external stakeholders via various platforms.
- Effective scheduling of repairs orders to trades diaries ensuring service delivery is maximised and utilise opportunity for increased trade productivity.
- Responsible for case handling residents repairs in council owned dwellings.
- Ensuring effective diagnosis and scheduling of repairs through to job completion adhering to council processes and policies.
- Ensure open orders are monitored and closed when jobs are completed, effective housekeeping of the open work order e.g. reviewing potential duplicate orders and closing where necessary.
- Provide excellent customer service ensuring residents are kept informed of the status of their repairs.
We are looking for a Maintenance Coordinator with excellent communication and organisational skills, with a passion for helping others and a can-do attitude. Multi-tasking is key as the role requires managing multiple priorities.
Maintenance Coordinator in Dunstable employer: Job Switch
Contact Detail:
Job Switch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Coordinator in Dunstable
✨Tip Number 1
Network like a pro! Reach out to people in the housing and maintenance sectors. Attend local events or join online forums where you can connect with others. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to maintenance coordination. Think about scenarios where you've demonstrated excellent customer service or problem-solving skills. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your organisational skills! Create a portfolio that highlights your past experiences, especially those that relate to scheduling repairs and managing customer inquiries. This will help you stand out as someone who can handle the varied demands of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s make Central Bedfordshire a great place to live together!
We think you need these skills to ace Maintenance Coordinator in Dunstable
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Coordinator role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping others and how your organisational skills will benefit our Housing Service. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Communication Skills: Since this role involves interacting with residents and stakeholders, make sure to demonstrate your excellent communication skills in your application. Whether it's through your writing style or examples of past experiences, let us know how you connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Job Switch
✨Know Your Stuff
Make sure you understand the role of a Maintenance Coordinator inside out. Familiarise yourself with the key responsibilities, like diagnosing repairs and scheduling orders. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves interacting with residents and various stakeholders, practice how you'll communicate your ideas clearly. Think of examples where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to keep residents informed and satisfied.
✨Be Ready to Multi-task
The job requires juggling multiple tasks, so prepare to discuss how you manage your time and prioritise effectively. Share specific instances where you've successfully handled several responsibilities at once, showcasing your organisational skills and can-do attitude.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the Housing Service or the team you'll be working with. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.