Council Tax Officer

Council Tax Officer

Full-Time 30000 - 42000 £ / year (est.) No home office possible
Go Premium
J

At a Glance

  • Tasks: Administer Council Tax accounts and recover debts efficiently.
  • Company: Join a dedicated team in local government services.
  • Benefits: Competitive salary, job stability, and opportunities for training.
  • Why this job: Make a difference in your community while developing valuable skills.
  • Qualifications: Strong communication skills and attention to detail required.
  • Other info: Supportive work environment with potential for career advancement.

The predicted salary is between 30000 - 42000 £ per year.

Main purpose of the job: Administer Council Tax accounts and other revenue streams in line with legislation. Efficiently and effectively recover debts due to the Council. Maximise collection in accordance with Financial Procedures and statutory regulations. Provide a high standard of service to customers.

Summary of Responsibilities and Personal Duties:

  • Execute your duties in accordance with legislative requirements, the division's Service Plan, policy requirements, financial procedures, the recovery timetable and those determined by your manager.
  • Effectively respond to all enquiries received by letter, telephone, in person and electronically.
  • Ensure all necessary action is taken to collect revenue efficiently and effectively.

Council Tax Officer employer: Job Switch

As a Council Tax Officer, you will be part of a dedicated team committed to delivering exceptional service to our community. Our organisation fosters a supportive work culture that prioritises employee development and offers numerous opportunities for growth within the public sector. Located in a vibrant area, we provide a stable and rewarding environment where your contributions directly impact the well-being of our residents.
J

Contact Detail:

Job Switch Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Council Tax Officer

✨Tip Number 1

Get to know the ins and outs of Council Tax legislation. Brush up on the latest regulations and procedures so you can impress during interviews. We want you to show that you're not just a candidate, but a knowledgeable asset!

✨Tip Number 2

Practice your communication skills! As a Council Tax Officer, you'll be dealing with customers regularly. We suggest role-playing common scenarios with friends or family to build your confidence in handling inquiries effectively.

✨Tip Number 3

Network like a pro! Connect with current or former Council Tax Officers on LinkedIn. We can learn a lot from their experiences, and who knows, they might even give us a heads-up about job openings!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. We’re all about making the process smooth for you, so don’t hesitate to take that step and get your foot in the door!

We think you need these skills to ace Council Tax Officer

Knowledge of Council Tax legislation
Debt Recovery Skills
Financial Procedures Understanding
Customer Service Skills
Effective Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Ability to Handle Enquiries
Administrative Skills
Compliance with Statutory Regulations
Teamwork
Adaptability

Some tips for your application 🫡

Know the Role Inside Out: Before you start writing, make sure you understand the job description thoroughly. We want to see how your skills and experiences align with the responsibilities of a Council Tax Officer, so highlight relevant examples from your past.

Be Clear and Concise: When crafting your application, keep it straightforward. We appreciate clarity, so avoid jargon and long-winded sentences. Make sure your points are easy to read and get straight to the point about your qualifications.

Show Off Your Customer Service Skills: Since providing a high standard of service is key in this role, don’t forget to showcase your customer service experience. We love to see how you’ve effectively handled inquiries and resolved issues in the past.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Job Switch

✨Know Your Legislation

Familiarise yourself with the relevant legislation surrounding council tax and revenue collection. Being able to discuss specific laws and how they apply to the role will show your understanding and commitment to the position.

✨Demonstrate Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. This role requires a high standard of service, so be ready to explain how you handle inquiries and resolve issues effectively.

✨Showcase Your Debt Recovery Strategies

Think about your approach to debt recovery and be prepared to discuss it. Highlight any successful strategies you've used before, as this will demonstrate your ability to maximise collections in line with financial procedures.

✨Ask Insightful Questions

Prepare thoughtful questions about the council's policies and the team’s goals. This shows your interest in the role and helps you understand how you can contribute to the organisation's success.

Council Tax Officer
Job Switch
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

J
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>