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- Tasks: Calculate major works recharges and ensure compliance with statutory processes.
- Company: Join a leading housing association committed to community and customer service.
- Benefits: Enjoy competitive pay, flexible working hours, and opportunities for professional growth.
- Why this job: Make a difference in the community while developing your skills in a supportive environment.
- Qualifications: Strong analytical skills and a passion for customer service.
- Other info: Collaborative team atmosphere with a focus on high-quality service delivery.
Reporting to the Section 20 Consultation Manager, you are responsible for the calculation of major works recharges to leaseholders ensuring the accurate and timely implementation of statutory Section 20 and Section 20B processes.
You will collaborate with colleagues and teams across Southern Housing to support and contribute to high quality customer service; including engagement and responding to written communications.
Works Coordinator employer: Job Switch Ltd
Contact Detail:
Job Switch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Works Coordinator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Southern Housing on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common questions for Works Coordinator roles. We can practice answering them together, focusing on your experience with Section 20 processes and customer service.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed projects or collaborated with teams in the past. We want to see how you can contribute to high-quality customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate candidates who fit our culture.
We think you need these skills to ace Works Coordinator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Works Coordinator role. We want to see how you can contribute to our team and support high-quality customer service.
Showcase Relevant Experience: When detailing your previous roles, focus on any experience related to statutory processes or customer engagement. We love seeing how you've tackled similar challenges in the past!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the important bits.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Job Switch Ltd
✨Know Your Numbers
As a Works Coordinator, you'll be dealing with calculations and recharges. Brush up on your numerical skills and be ready to discuss how you approach financial accuracy. Maybe even prepare a few examples of how you've handled similar tasks in the past.
✨Understand Section 20 Processes
Familiarise yourself with the statutory Section 20 and Section 20B processes. Be prepared to explain how these regulations impact your work and how you ensure compliance. Showing that you know the ins and outs will impress your interviewers.
✨Collaboration is Key
This role involves working with various teams across Southern Housing. Think of examples where you've successfully collaborated with others to achieve a common goal. Highlighting your teamwork skills will show that you're a great fit for their culture.
✨Customer Service Focus
High-quality customer service is crucial in this role. Prepare to discuss how you've engaged with customers in the past, especially in challenging situations. Demonstrating your commitment to customer satisfaction will set you apart from other candidates.
