Homeownership Billing and Mortgages Officer in Wandsworth

Homeownership Billing and Mortgages Officer in Wandsworth

Wandsworth Full-Time 30000 - 40000 £ / year (est.) No working from home possible
JOB SWITCH LTD

At a Glance

  • Tasks: Manage billing and mortgages for homeowners, ensuring smooth operations and customer support.
  • Company: Join a forward-thinking council dedicated to modernising housing services.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on digital transformation and customer engagement.
  • Why this job: Make a real difference in the community while developing your skills in finance and housing.
  • Qualifications: Experience in property management and knowledge of accounting principles preferred.

The predicted salary is between 30000 - 40000 £ per year.

If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.

To bill variable service charges and ad-hoc charges to homeowners in conjunction with the Billing Accountant.

To be a first point of contact with respect to all issues relating to the Council's mortgage portfolio, including RTB mortgages, housing associated mortgages, standard loans and court order charges.

To maintain the mortgage portfolio and the processing of new loans, further advances, interest rate changes, reductions, repayments and redemptions in conjunction with the Mortgage Officer.

To contribute to the compilation of annual statements of account for the HRA as relating to service charges.

To collate the management and overhead costs for the Billing Accountant for the annual revenue service charge billing.

To engage with the Council's modernisation agenda, helping to drive through digital and systems transformations.

To provide technical expertise in the development of commercial opportunities for the team and service for maximisation of income.

Principal accountabilities:
  • To undertake the annual billing runs for variable service charges to homeowners, and relevant account adjustments including credit and debit notes, write-offs and write-backs.
  • To undertake ad-hoc billing in regards to both variable service charges and other fees and charges to homeowners.
  • To undertake the production of notifications and regular statements of account for homeowners, and communications included with these runs.
  • To work with the Billing Accountant on the production of annual HRA statements of account in relation to service charge billing for sign off by the Strategic Director of Finance and Governance.
  • To identify and collate overheads and management costs related to various services provided to homeowners and charged as part of the annual revenue service charges, in accordance with the requirements of the Billing Accountant, for inclusion in the annual revenue service charges by the Revenue Service Charge Accountant.
  • In conjunction with the Mortgage Officer to administer the Council's mortgage portfolio, including all correspondence, processing payments, interest rate changes, redemptions, removal of charges, initiating litigation where necessary and any customer queries.
  • To receive and process loan applications and open new mortgage accounts, liaising with Finance to ensure that accounts are reconciled correctly.
  • To carry out all service charge and ad-hoc billing in accordance with the lease and relevant case-law, applying the appropriate policies and procedures for both leasehold and freehold properties, taking action where necessary such as instigating litigation.
  • Be able to prioritise between conflicting demands and work to tight deadlines whilst maintaining quality of work.
  • To operate flexibly to ensure the effective operation of the group as a whole.
  • To produce reports and statistics as required in respect of billing, mortgages, account actions and reconciliations.
  • To use such reports and statistics for analysis and benchmarking, and to recommend and develop improvements in service.
  • To respond to enquiries and complaints from councillors and homeowners as and when required.
Knowledge:
  • Knowledge of the pertinent Landlord and Tenant Acts, Housing Acts, and associated Regulations and Directions, and how they relate to public sector leasehold management and service charges.
  • Knowledge of the FTT & County court proceedings.
  • Part qualified with a recognised professional accounting body, or relevant knowledge of accountancy principles in relation to a variable service charge portfolio and with reference to mortgages, audit procedures and invoicing.
  • Knowledge of basic housing management services.
  • Understanding of and commitment to; Equal Opportunities Policy, Health and Safety Policy, No Smoking Policy.
Experience:
  • Experience of leasehold/freehold management for a portfolio of residential leasehold and freehold properties in a mixed tenure environment.
  • Experience of a range of debtors management systems and the use of computerised spreadsheets.
  • Experience of researching, compiling and presenting reports and procedures to a range of forums.

Homeownership Billing and Mortgages Officer in Wandsworth employer: JOB SWITCH LTD

As a Homeownership Billing and Mortgages Officer, you will join a supportive and dynamic team dedicated to enhancing the lives of homeowners in our community. Our organisation prioritises employee development through ongoing training and offers a collaborative work culture that values innovation and modernisation. Located in a vibrant area, we provide competitive benefits and a commitment to work-life balance, making us an excellent employer for those seeking meaningful and rewarding careers.

JOB SWITCH LTD

Contact Details:

JOB SWITCH LTD Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Homeownership Billing and Mortgages Officer in Wandsworth

Tap into Campus Networks

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We think you need these skills to ace Homeownership Billing and Mortgages Officer in Wandsworth

Problem-Solving Skills
Communication Skills
Flexibility
Organizational Skills
Adaptability
Compassion
Teamwork

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to JOB SWITCH LTD.

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Research and Reflect:Before hitting that 'apply' button on JOB SWITCH LTD's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at JOB SWITCH LTD

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with JOB SWITCH LTD.

Prepare for Case Studies

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Show Your Passion for Finance

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Network with Industry Professionals

Before your interview, reach out to current or former JOB SWITCH LTD employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.