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- Tasks: Manage transport requests and schedules for health services in Somerset.
- Company: Join a dedicated team supporting social care and health transport needs.
- Benefits: Enjoy flexible working from home with occasional training at County Hall.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Attention to detail, IT proficiency, and strong communication skills are essential.
- Other info: No prior experience with Trapeze needed; training will be provided.
The predicted salary is between 28800 - 43200 £ per year.
The post holder will be responsible for the management of our Health Transport Request Inbox, inputting requests directly into our system (called Trapeze, no previous experience of this system is expected). The post holder will also be asked to help other team members organise transport for eligible Social Care and Health services users into a wide variety of settings within a given geographical area of Somerset. The post holder will be involved with the tendering and management of contacts as well as helping to oversee the daily schedules of Volunteer Drivers. This will involve close liaison with Transport Providers, Childrens and Adult Services, Carers and NHS colleagues.
Working Arrangements - can work from home, however will be required to attend County Hall occasionally for training and line management meetings, (these take place every six weeks).
Key Qualities - candidates must have excellent attention to detail and maintain a high level of accuracy when entering Transport Requests. The post holder should also be confident using IT systems, including Microsoft WORD, Excel and Outlook. Excellent verbal and written communication is required for this role.
Locations
Transport Officer in Taunton, Somerset employer: Job Switch Ltd
Contact Detail:
Job Switch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Officer in Taunton, Somerset
✨Tip Number 1
Familiarise yourself with the transport systems and processes used in social care. Understanding how transport requests are managed can give you an edge during interviews, showing your proactive approach to the role.
✨Tip Number 2
Network with professionals in the health and social care sector, especially those involved in transport services. This can provide you with insights into the role and may even lead to valuable referrals.
✨Tip Number 3
Brush up on your IT skills, particularly in Microsoft Word, Excel, and Outlook. Being confident in these applications will not only help you in the role but also demonstrate your readiness to adapt to the job requirements.
✨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've demonstrated attention to detail and effective communication. Having specific examples ready can set you apart from other candidates.
We think you need these skills to ace Transport Officer in Taunton, Somerset
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and key qualities required for the Transport Officer position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in transport management, social care, or working with IT systems. Even if you haven't used Trapeze specifically, mention your proficiency with similar systems and your ability to learn new software quickly.
Showcase Communication Skills: Since excellent verbal and written communication is crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively with various stakeholders, such as colleagues, service users, and external partners.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. Attention to detail is a key quality for this role, so your application should reflect that standard.
How to prepare for a job interview at Job Switch Ltd
✨Familiarise Yourself with the Role
Make sure you understand the responsibilities of a Transport Officer, especially regarding managing the Health Transport Request Inbox and liaising with various stakeholders. This will help you answer questions confidently and demonstrate your interest in the position.
✨Highlight Your Attention to Detail
Since the role requires excellent attention to detail, prepare examples from your past experiences where you successfully managed tasks that required accuracy. This could be anything from data entry to project management.
✨Showcase Your IT Skills
Be ready to discuss your proficiency with IT systems, particularly Microsoft Word, Excel, and Outlook. If you have experience with similar systems, mention it, even if you haven't used Trapeze specifically.
✨Prepare for Communication Scenarios
Given the importance of verbal and written communication in this role, think of scenarios where you've effectively communicated with team members or external partners. Practising how you would handle these situations can give you an edge during the interview.
