At a Glance
- Tasks: Lead leasehold management and ensure compliance with UK legislation while resolving complex disputes.
- Company: Join a forward-thinking organisation dedicated to excellence and transparency.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Dynamic role with opportunities for career advancement and personal growth.
- Why this job: Make a real difference in property management and enhance community living standards.
- Qualifications: Strong knowledge of leasehold law and experience in property management required.
The predicted salary is between 50000 - 60000 € per year.
Be authentic, open, and transparent in your actions and words. Believe that by working together we accomplish more, and work hard every day to improve services, efficiency, and value for money. Take responsibility for delivering excellence and own your own actions. Embrace difference, and put our residents, colleagues, and our partners at the heart of all you do. Do what you say you will and be relied upon to keep your promises.
Purpose of the role
Reporting to the Head of Property Management, you will:
- Provide expert oversight on all leasehold matters across a residential portfolio
- Ensure compliance with UK leasehold legislation, regulatory standards, and best practice
- Lead on complex legal, tribunal, and governance issues relating to leasehold management
Key responsibilities
- Act as the organisation's technical expert on leasehold law and case law
- Set and review organisational processes to comply with the law
- Interpret complex lease clauses covering service charges, repairs, insurance, and landlord/tenant obligations
- Oversee compliance with statutory consultation requirements (Section 20) and service charge legislation
- Lead and manage all First-tier Tribunal (FTT) cases, including service charge disputes, lease variations, and Section 24 manager applications
- Prepare and review tribunal submissions, statements of case, and evidential bundles
- Oversee and advise on Right to Manage (RTM) claims, including notice validation, counter-notices, and management handovers
- Support and manage collective enfranchisement processes, including qualification and valuation principles
- Interface with legal and valuation experts on enfranchisement matters
- Provide detailed lease analysis to identify risks, ambiguities, and defects
- Lead on lease variation processes, including statutory applications where required
- Support development of lease standards and governance frameworks
- Ensure service charges are compliant with reasonableness, transparency, and trust accounting requirements
- Oversee dispute resolution relating to service charge recovery and major works
- Support robust budgeting, cost allocation, and reserve fund management processes
- Manage and oversee managing agents, ensuring compliance with RICS Residential Management Code and industry standards
Essential
- Strong technical expertise in UK leasehold legislation and case law
- Experience of staff and performance management or ability to demonstrate that can work to this standard
- Extensive leasehold block management experience including managing blocks in mixed tenure environment and working with superior landlords and their agents
- Extensive experience of legal aspects of leasehold law and regulations, including sections 20 and 20B and practical experience of preparing and representing cases at Tribunal (FTT and Upper Tribunal) and court
- In-depth understanding of FTT processes and dispute resolution
- Knowledge of RTM, enfranchisement, and lease variation mechanisms
- Familiarity with service charge accounting and compliance frameworks
- Awareness of RICS, ARMA, and Building Safety regulatory requirements
- Significant experience in leasehold property management or legal advisory roles
- Proven experience managing tribunal cases and complex leasehold disputes
- Strong working knowledge of managing agents and residential portfolio management
- Relevant professional qualification (e.g. TPI, MRICS) desirable
- Experience of developing goal orientated strategies and of meeting targets
- Good understanding of building technology and/or defect/latent defects processes
- Excellent communication skills, both verbally and written
- Passion and commitment to the delivery of customer service excellence
- Good negotiation skills with the ability to influence, persuade and resolve conflict
- Excellent interpersonal skills and ability to work collaboratively with stakeholders and colleagues
- Well organised with excellent time management and problem-solving skills
- Ability to work effectively under pressure and to meet deadlines and targets
- Ability to use Management Information and CRM (Customer Relationship Management) systems
- Good working knowledge of MS Office
- Able to quickly learn and use new IT and communication systems effectively
Leasehold Manager in Slough employer: JOB SWITCH LTD
As a Leasehold Manager, you will thrive in a supportive and collaborative environment that values authenticity, transparency, and excellence. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for professional development, ensuring you can advance your career while making a meaningful impact on our residents and communities. Located in a vibrant area, we offer a dynamic work culture that embraces diversity and prioritises the well-being of our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold Manager in Slough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend industry events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to leasehold management and think about how your experience aligns with their goals. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leasehold legislation and dispute resolution. Use real-life examples from your past experiences to demonstrate your expertise and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Leasehold Manager in Slough
Some tips for your application 🫡
Be Authentic:When writing your application, let your true self shine through. We value authenticity, so don’t be afraid to show us who you are and what you believe in.
Tailor Your Application:Make sure to customise your application to highlight your experience with leasehold legislation and property management. We want to see how your skills align with the role of Senior Leasehold Manager.
Showcase Your Expertise:Don’t hold back on sharing your knowledge of complex leasehold matters and tribunal processes. We’re looking for someone who can demonstrate their technical expertise clearly and confidently.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at JOB SWITCH LTD
✨Know Your Leasehold Legislation
Make sure you brush up on UK leasehold legislation and case law before the interview. Being able to discuss specific regulations, like Section 20, will show that you’re not just familiar with the basics but have a deep understanding of the complexities involved.
✨Showcase Your Tribunal Experience
Prepare to talk about your experience with First-tier Tribunal cases. Bring examples of disputes you've managed, how you approached them, and the outcomes. This will demonstrate your hands-on expertise and problem-solving skills in real-world scenarios.
✨Emphasise Team Collaboration
Since the role involves working closely with various stakeholders, be ready to share examples of how you’ve successfully collaborated with colleagues, legal experts, and managing agents. Highlighting your interpersonal skills will show that you can work effectively within a team.
✨Demonstrate Your Customer Service Commitment
The job requires a passion for delivering customer service excellence. Prepare to discuss how you’ve gone above and beyond for residents or clients in previous roles. This will reflect your commitment to putting people at the heart of what you do.
