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- Tasks: Join the Billing and Recovery team to manage council tax billing and collections.
- Company: A dynamic local council focused on community support and efficient service delivery.
- Benefits: Enjoy a fully remote role with flexible working hours and a supportive team environment.
- Why this job: Make a real impact in your community while developing valuable negotiation and customer service skills.
- Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
- Other info: This role is perfect for students looking for part-time work that fits around their studies.
The predicted salary is between 28800 - 43200 £ per year.
Fully remote role. To work as part of the Billing and Recovery team with primary responsibility for the billing and collection of council tax.
To accurately establish council tax liability including entitlement to discounts, reliefs and exemptions.
To negotiate and monitor payment arrangements to ensure maximisation of council tax collection.
Delivery of an effective and appropriate service to all service users, fairly and without discrimination.
Revenues Officer in Loughborough employer: Job Switch Ltd
Contact Detail:
Job Switch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenues Officer in Loughborough
✨Tip Number 1
Familiarise yourself with council tax regulations and policies in the UK. Understanding the nuances of discounts, reliefs, and exemptions will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your negotiation skills. As a Revenues Officer, you'll need to effectively communicate with service users about payment arrangements, so practice scenarios where you might need to negotiate terms.
✨Tip Number 3
Showcase your customer service skills. Since this role involves delivering services fairly and without discrimination, think of examples from your past experiences where you've provided excellent service or resolved conflicts.
✨Tip Number 4
Network with professionals in the local government sector. Engaging with others in similar roles can provide insights into the job and may even lead to referrals, increasing your chances of landing the position.
We think you need these skills to ace Revenues Officer in Loughborough
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Revenues Officer. Highlight your understanding of council tax billing, collection processes, and the importance of service delivery in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in billing, collections, or customer service. Use specific examples that demonstrate your ability to negotiate payment arrangements and handle sensitive information.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills align with the job requirements. Mention your commitment to providing fair and effective service to all users.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a role involving financial responsibilities.
How to prepare for a job interview at Job Switch Ltd
✨Understand Council Tax Regulations
Make sure you have a solid grasp of council tax regulations, including discounts, reliefs, and exemptions. This knowledge will help you demonstrate your expertise and show that you're prepared to handle the responsibilities of the role.
✨Showcase Your Negotiation Skills
Since negotiating payment arrangements is a key part of the job, be ready to discuss your previous experiences in negotiation. Prepare examples where you've successfully resolved conflicts or reached agreements, as this will highlight your ability to maximise council tax collection.
✨Emphasise Customer Service
The role requires delivering an effective service to all users. Be prepared to talk about how you ensure fairness and avoid discrimination in your interactions. Share specific instances where you've gone above and beyond to assist customers.
✨Prepare for Remote Work Challenges
As this is a fully remote role, think about how you manage your time and stay organised while working from home. Discuss any tools or strategies you use to maintain productivity and communication with your team, as this will show you're ready for the remote work environment.
