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- Tasks: Schedule and manage repairs in social housing, ensuring timely responses to requests.
- Company: Islington Council, dedicated to community welfare and support.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal development.
- Why this job: Make a real difference in people's lives by ensuring their homes are well-maintained.
- Qualifications: Experience in housing management and excellent customer care skills required.
- Other info: Fast-paced role with a focus on teamwork and accountability.
The predicted salary is between 36000 - 60000 £ per year.
Criteria description
- Knowledge of the main issues affecting social housing.
- Minimum of 1 years' experience of working within a responsive repairs environment and housing management systems.
- Experience of dealing with all aspects of building maintenance/repairs in a busy environment.
- Experience of processing customers' repair requests methodically and accurately within the appropriate policies, procedures and guidelines, meeting tight deadlines.
- Ability to problem solve and diagnose repairs accurately.
- Excellent customer care and communication skills, with experience of working with members of the public, the ability to handle difficult situations in an open and honest manner and liaise with various internal and external parties.
- Ability to work in a team and contribute to the team's overall performance.
- Ability to demonstrate accountability and a positive attitude to your responsibilities as an employee of Islington Council.
- Take personal responsibility for self-development; to equip self with skills required to cope with changes in ways of working and keeping abreast of organisational changes.
- Displays an awareness, understanding and commitment to the protection and safeguarding of children and young people and/or vulnerable adults.
- Ability to employ excellent problem-solving skills in a fast-paced, pressurised, demanding work environment and the ability to work independently and manage own workload, work under own initiative and prioritise tasks effectively.
Repairs Scheduler employer: Job Switch Ltd
Contact Detail:
Job Switch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Scheduler
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and repairs sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to repairs scheduling. Think about how you’d handle tricky situations and be ready to share examples from your experience.
✨Tip Number 3
Show off your problem-solving skills! During interviews, highlight specific instances where you diagnosed and resolved issues effectively. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Repairs Scheduler
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience in a responsive repairs environment. We want to see how you've dealt with building maintenance and repairs, so share specific examples that demonstrate your skills.
Be Methodical: When detailing your approach to processing repair requests, be clear about how you follow policies and guidelines. We appreciate candidates who can meet tight deadlines while maintaining accuracy, so don’t hold back on showcasing your methodical side!
Customer Care is Key: Since this role involves liaising with the public, emphasise your customer care skills. Share instances where you've handled difficult situations with grace and honesty, as we value open communication and problem-solving abilities.
Team Player Vibes: We love team players! Make sure to mention how you contribute to team performance and how you take personal responsibility for your development. Show us that you’re ready to adapt and grow with us at StudySmarter!
How to prepare for a job interview at Job Switch Ltd
✨Know Your Stuff
Make sure you brush up on the main issues affecting social housing and the specifics of building maintenance. Familiarise yourself with common repair requests and how they are processed within housing management systems. This knowledge will show that you're serious about the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in a responsive repairs environment. Prepare examples of how you've handled customer repair requests, especially under tight deadlines. Highlight any situations where you successfully diagnosed problems or resolved difficult customer interactions.
✨Demonstrate Team Spirit
Talk about your ability to work within a team and contribute to overall performance. Share specific instances where you collaborated with colleagues or liaised with external parties to achieve a common goal. This will illustrate your teamwork skills and commitment to the organisation.
✨Emphasise Problem-Solving Skills
Prepare to discuss how you approach problem-solving in a fast-paced environment. Think of examples where you had to manage your workload independently and prioritise tasks effectively. Showing that you can think on your feet will impress interviewers.
