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- Tasks: Be the friendly face of our organisation, welcoming visitors and managing communications.
- Company: A community-focused organisation dedicated to providing excellent service.
- Benefits: Competitive pay, supportive team environment, and opportunities for personal growth.
- Why this job: Make a difference by creating a welcoming atmosphere for families and children.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Join a dynamic team committed to equality and continuous improvement.
The predicted salary is between 20000 - 28000 £ per year.
The essential requirements for this role must have a prompt 9am start. Suitable for a local person living near Peckham and Camberwell.
Included delivering high-quality reception and customer care services by acting as the initial point of contact for visitors, callers, and service users, ensuring a professional and courteous welcome.
Carry out face-to-face inductions for new staff regarding the use of reception and room booking process. Candidates must be able to appropriately direct queries, handle sensitive situations with empathy, and efficiently manage incoming communications.
Patience to receive children and parents and keep health and safety at the heart of service delivery. Good administrative skills are required, including systems case file search, managing information systems, preparing papers for meetings, supporting attendance for meetings.
Adherence to confidentiality, data protection, and statutory compliance is vital. The role also demands promoting equality, diversity, and health and safety, as well as effective teamwork and a commitment to continuous improvement.
Flexibility to undertake additional duties to support Children's Services is expected.
Receptionist employer: Job Switch Ltd
Contact Detail:
Job Switch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Brush up on your customer service skills and be ready to showcase how you can provide that professional and courteous welcome. We want to see you shine in those face-to-face interactions!
✨Tip Number 2
Practice makes perfect! Try role-playing common reception scenarios with a friend or family member. This will help you feel more confident when handling sensitive situations and directing queries. Remember, empathy is key!
✨Tip Number 3
Don’t forget to highlight your administrative skills! Be prepared to discuss your experience with managing information systems and preparing papers for meetings. We love seeing candidates who are organised and detail-oriented.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for local talent, so if you’re near Peckham or Camberwell, we want to hear from you!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Start with a Strong Introduction: Kick off your application with a friendly and professional introduction. Let us know who you are and why you're excited about the Receptionist role. A warm opening sets the tone for the rest of your application!
Show Off Your Customer Service Skills: Since this role is all about delivering high-quality reception and customer care, make sure to highlight your relevant experience. Share specific examples of how you've handled queries or sensitive situations with empathy and professionalism.
Be Detail-Oriented: We love candidates who pay attention to detail! Ensure your application is free from typos and clearly outlines your administrative skills. Mention any experience with managing information systems or preparing meeting papers to show us you’re organised.
Emphasise Teamwork and Flexibility: This role requires effective teamwork and a willingness to take on additional duties. Share examples of how you've worked well in a team and your flexibility in previous roles. It shows us you’re ready to contribute to our commitment to continuous improvement!
How to prepare for a job interview at Job Switch Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a receptionist. Familiarise yourself with the key tasks like managing communications, handling sensitive situations, and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Empathy and Communication
Since you'll be the first point of contact for visitors and callers, practice how to handle various scenarios with empathy and professionalism. Role-play common situations, such as dealing with a frustrated caller or welcoming a new visitor. This will prepare you to demonstrate your communication skills during the interview.
✨Showcase Your Administrative Skills
Be ready to discuss your administrative experience, especially in managing information systems and preparing meeting papers. Bring examples of how you've successfully organised tasks in the past. This will highlight your ability to keep things running smoothly in a busy reception environment.
✨Emphasise Teamwork and Flexibility
The role requires effective teamwork and a willingness to take on additional duties. Be prepared to share examples of how you've worked well in a team and adapted to changing circumstances. This will show that you're not just a good fit for the role, but also for the company culture.
