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- Tasks: Lead a team overseeing CCTV enforcement operations and ensure compliance with regulations.
- Company: Join a dynamic team focused on traffic and parking enforcement in London.
- Benefits: Enjoy competitive pay, professional development opportunities, and a supportive work environment.
- Why this job: Make a real impact on community safety while developing your leadership skills.
- Qualifications: 3 years of CCTV experience and 1 year in a leadership role required.
- Other info: Ideal for those passionate about technology and public service.
The predicted salary is between 36000 - 60000 £ per year.
MUST be experienced in CCTV Parking & Traffic enforcement operations in London. IDEALLY experienced in VidAlert enforcement system.
As a CCTV Team Leader, you will be responsible for overseeing the daily operations of our CCTV Enforcement service. You will lead a small team in the review and monitoring of CCTV enforcement of parking and moving traffic contraventions, ensuring compliance and continued development.
This will include working alongside the Operations Manager managing the delivery of major projects in an effective and efficient manner to deliver best value and ensure continuous improvements. This will involve working with both internal and external project team members, as well as managing elements of the projects at the various stages of their delivery.
You will have excellent customer skills and a keen eye for detail, along with the ability to lead and motivate a team of CCTV review officers, whilst also ensuring that key performance indicators and quality standards are met and maintained.
To line manage a team of professional and technical staff including directly employed staff, agency staff and/or external consultants, as well as external contractors in the delivery of these projects.
- CCTV Staff supervision and training
- Operational, administration, system maintenance
- Service development, compliance & performance management
Key external contacts include organisations such as Videalert, Civil Enforcement Officers, MPs, police, emergency services, ETA, Traffic Enforcement Centre, Civica, London Councils, Enforcement Agents, RingGo, Disabled badge @ TFL, and BPA.
This will involve:
- Full daily supervision of CCTV Operators, who can operate up to 7 days per week including; carrying out 1:1s, annual appraisals.
- Leads, motivates and manages personal development needs within the team.
- Manages/reviews standards of work and behaviour using appropriate Council policies and procedures.
- Resolves day to day issues/queries within the CCTV Team.
- Determines staff deployment and organises staff cover due to absence and the reactive deployment of staff.
- Co-ordinates and implements the shift plan, ensuring that adequate and appropriate cover is provided for the service.
- Responsible for identifying and implementing changes to working practices which will enhance the service provided.
General accountabilities and responsibilities include:
- Responsible for ensuring all cameras are operational, serviced and able to undertake all functions e.g. pan, tilt and zoom etc.
- Able to work in the CCTV operator role with full responsibility for how the cameras are deployed.
- Identifies improvements and legislative updates and compliance to service or procedures within the control room e.g. CCTV Codes of Practice, Data Protection, Human Rights and Regulation of Investigatory Powers Acts; General Data Protection Regulations; the CCTV Commissioner.
- Evidence and database management.
Experience required:
- CCTV: 3 years (required)
- VidAlert enforcement system: 1 year (preferred)
- Parking & Traffic Enforcement CCTV Team Leader: 1 year (required)
Parking & Traffic Enforcement CCTV Team Leader in Ilford employer: Job Switch Ltd
Contact Detail:
Job Switch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parking & Traffic Enforcement CCTV Team Leader in Ilford
✨Tip Number 1
Familiarise yourself with the VidAlert enforcement system, as it's a preferred experience for this role. If you haven't used it before, consider taking online tutorials or reaching out to professionals who have experience with the system to gain insights.
✨Tip Number 2
Network with professionals in the CCTV and traffic enforcement field. Attend industry events or join relevant online forums to connect with others who may provide valuable information about the role and the company culture at StudySmarter.
✨Tip Number 3
Brush up on your knowledge of the latest regulations and compliance standards related to CCTV operations, such as the Data Protection Act and the CCTV Codes of Practice. Being well-versed in these areas will demonstrate your commitment to maintaining high standards in the role.
✨Tip Number 4
Prepare to showcase your leadership skills during the interview process. Think of specific examples where you've successfully managed a team or resolved conflicts, as this will highlight your ability to lead and motivate a team effectively.
We think you need these skills to ace Parking & Traffic Enforcement CCTV Team Leader in Ilford
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience in CCTV Parking and Traffic enforcement operations, particularly in London. Mention any specific roles or projects that demonstrate your expertise in this area.
Showcase Leadership Skills: As a Team Leader, it's crucial to highlight your leadership abilities. Include examples of how you've successfully managed teams, conducted appraisals, and motivated staff to achieve performance targets.
Detail Technical Proficiency: If you have experience with the VidAlert enforcement system, be sure to mention it. Detail your familiarity with CCTV operations, including camera functionalities and compliance with relevant regulations.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the job posting, such as 'service development', 'compliance', and 'performance management' to demonstrate your fit for the role.
How to prepare for a job interview at Job Switch Ltd
✨Showcase Your CCTV Experience
Make sure to highlight your experience in CCTV operations, especially in parking and traffic enforcement. Be prepared to discuss specific situations where you successfully managed or improved operations, as this will demonstrate your expertise.
✨Familiarise Yourself with VidAlert
If you have experience with the VidAlert enforcement system, be ready to talk about it. If not, do some research beforehand. Understanding how this system works will show your commitment and readiness to adapt to their processes.
✨Demonstrate Leadership Skills
As a team leader, you'll need to showcase your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, including any challenges you faced and how you overcame them.
✨Understand Compliance and Regulations
Brush up on relevant legislation and compliance standards related to CCTV operations, such as data protection and human rights. Being knowledgeable about these topics will reflect your professionalism and attention to detail.
