At a Glance
- Tasks: Deliver top-notch plumbing services, from installations to repairs, ensuring customer satisfaction.
- Company: Join a leading organisation committed to providing excellent maintenance services.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and customer service.
- Why this job: Make a real difference in people's lives while honing your plumbing skills.
- Qualifications: NVQ or equivalent in plumbing with hands-on experience.
The predicted salary is between 30000 - 40000 £ per year.
About the role
Purpose: To deliver an innovative, efficient and flexible service that is customer focused, compliant and sustains high levels of excellence and quality. Support NCHA's objectives of being a leader in providing an excellent maintenance service to NCHA tenants and external customers in line with NCHA's vision of More Homes, Great Services, Better Lives.
Main responsibilities:
- Carry out the design, installation, maintenance, servicing and repair work for the Association's housing stock and external customers in accordance with agreed targets and procedures.
- Service, maintain, repair and fault find on hot and cold systems.
- Full bathroom refurb.
- Co-ordinate the services of other trades and work with colleagues, contractors and partners to ensure a seamless and excellent service to customers.
- Manage stock/supplies to ensure works are not delayed.
- Work in an efficient manner that delivers value for money, identify efficiencies, gaps in service delivery, and communicate them to line management.
- Use information available to identify customer needs and ensure services are tailored to meet those needs.
- Complete and return documentation within agreed timescales; updating and maintaining manual and computerised records.
Qualifications:
- NVQ or equivalent qualification in plumbing.
- Unvented hot water system.
Skills and experience:
- Extensive, demonstrable post qualification experience in the relevant trade.
- Demonstrable success in the delivery of a variable workload in a customer focused environment and working in a target driven service.
- Demonstrable recent experience of undertaking multi-trade works e.g. joinery, plastering, tiling, painting.
- Understanding and experience of working to current Health and Safety requirements.
- Demonstrable excellent communication skills.
- Ability to use computerised data recording equipment.
Plumber in Mansfield employer: JOB SWITCH LTD
NCHA is an exceptional employer that prioritises employee development and well-being, offering a supportive work culture where plumbers can thrive. With a commitment to delivering high-quality maintenance services, employees benefit from ongoing training opportunities and the chance to work collaboratively with a diverse team, all while contributing to the vision of providing better homes and services for the community.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber in Mansfield
✨Tip Number 1
Network like a pro! Reach out to your contacts in the plumbing industry and let them know you're on the hunt for a new role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your best plumbing work. Include before-and-after photos of projects, testimonials from satisfied customers, and any relevant certifications. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by practising common plumbing-related questions. Think about how you can demonstrate your customer-focused approach and problem-solving skills. Remember, it's not just about fixing pipes; it's about providing excellent service!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for skilled plumbers like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Plumber in Mansfield
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your plumbing qualifications and experience in your application. We want to see how you've tackled various tasks, from installations to repairs, so don’t hold back!
Tailor Your Application:Take a moment to read through the job description and align your application with what we're looking for. Mention specific experiences that relate to customer service and teamwork, as these are key for us.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at JOB SWITCH LTD
✨Know Your Stuff
Make sure you brush up on your plumbing knowledge and skills. Be ready to discuss your experience with hot and cold systems, bathroom refurbishments, and any multi-trade work you've done. The more specific examples you can provide, the better!
✨Show Off Your Customer Focus
Since this role is all about delivering excellent service, think of times when you've gone above and beyond for a customer. Be prepared to share these stories during the interview to demonstrate your commitment to customer satisfaction.
✨Be a Team Player
This job involves coordinating with other trades and colleagues, so highlight your teamwork skills. Share examples of how you've successfully collaborated with others in the past to ensure seamless service delivery.
✨Stay Organised
Talk about how you manage your stock and supplies to avoid delays. Mention any systems or methods you use to keep track of documentation and records, as this will show that you're efficient and reliable.
