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- Tasks: Coordinate maintenance tasks and ensure excellent service for residents in council-owned properties.
- Company: Join a dedicated team making Central Bedfordshire a great place to live.
- Benefits: Full training, supportive environment, and opportunities for career growth.
- Other info: Dynamic role with varied responsibilities and a focus on customer satisfaction.
- Why this job: Be the go-to person for repairs and make a real difference in your community.
- Qualifications: Strong communication and organisational skills; IT experience is a must.
The predicted salary is between 30000 - 40000 £ per year.
We maintain over 5, helping to make Central Bedfordshire a great place to live. All potential applicants are encouraged to scroll through and read the complete job description before applying. The Maintenance Coordinator is an interesting, varied and customer-focused role, which allows the postholder to interact with all areas of the Housing Service, their customers and the wider Council. You'll be working with the team and will provide exemplary service to our customers.
Duties include:
- Responsible for the diagnosis of repairs in council owned dwellings that have been raised through residents and internal and external stakeholders via various platforms.
- Effective scheduling of repairs orders to trades diaries ensuring service delivery is maximised and utilising opportunity for increased trade productivity.
- Responsible for case handling residents repairs in council owned dwellings.
- Ensuring effective diagnosis and scheduling of repairs through to job completion adhering to council processes and policies.
- Ensure open orders are monitored and closed when jobs are completed, effective housekeeping of the open work order e.g. reviewing potential duplicate orders and closing where necessary.
- Provide excellent customer service ensuring residents are kept informed of the status of their repairs.
We are looking for a Maintenance Coordinator with excellent communication and organisational skills. Knowledge of the Housing Maintenance Service is desirable; IT telephony experience is essential. Full training and an induction programme will be set forth for the successful candidate.
Maintenance Coordinator employer: JOB SWITCH LTD
Contact Detail:
JOB SWITCH LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the housing maintenance sector, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions for Maintenance Coordinators. Think about your past experiences and how they relate to the role. We want you to shine, so practice your answers with a friend or in front of the mirror!
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you've handled difficult situations or gone above and beyond for customers. This will demonstrate that you're the perfect fit for a customer-focused role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Maintenance Coordinator
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you dive into your application, take a good look at the job description. It’s packed with info about what we’re looking for in a Maintenance Coordinator, so make sure you understand the role and its requirements.
Tailor Your Application: When writing your application, don’t just send a generic one. Highlight your relevant skills and experiences that match what we’ve outlined in the job description. Show us why you’re the perfect fit for our team!
Show Off Your Communication Skills: Since this role is all about customer interaction, make sure your written application reflects your communication prowess. Use clear, concise language and keep it professional yet friendly – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at JOB SWITCH LTD
✨Know Your Stuff
Make sure you understand the ins and outs of the Housing Maintenance Service. Brush up on common repair issues and how they’re diagnosed. This will show that you’re not just interested in the role, but that you’re ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role is all about customer interaction, be prepared to demonstrate your communication skills. Think of examples where you've effectively communicated with customers or stakeholders, especially in tricky situations. This will highlight your ability to provide exemplary service.
✨Organisational Wizardry
The Maintenance Coordinator role requires excellent organisational skills. Be ready to discuss how you manage your time and prioritise tasks. You might want to share specific tools or methods you use to keep everything on track, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to maintenance coordination. Prepare by thinking through how you would handle scheduling conflicts or a dissatisfied resident. This will help you showcase your problem-solving skills and adaptability.