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- Tasks: Lead a team to enforce tenant rights and tackle unlawful evictions.
- Company: Join a council committed to fair housing and tenant protection.
- Benefits: Competitive salary, professional development, and impactful work until March 2027.
- Other info: Collaborate with various partners to enhance tenant support and safety.
- Why this job: Make a real difference in the lives of renters and promote housing justice.
- Qualifications: Knowledge of tenancy law and experience in managing complex casework.
The predicted salary is between 40000 - 50000 £ per year.
We are excited to invite CVs for a Team Manager within a new Renters Rights Act (RRA) Tenancy Rights, Advice and Enforcement Team, a key position to enforce the rights of private rented tenants under the new Renters Rights Act legislation, tackle harassment and unlawful eviction and uphold the council’s regulatory responsibilities. The position is until March 2027.
The new manager will oversee a dedicated team of 4 officers who will provide specialist support and advice in response to new duties under the Renters’ Rights Act. The team will be central to delivering a fairer and safer private rented sector in Lambeth, acting also as a homelessness prevention tool.
The Team Manager will provide strategic leadership, expert technical expertise, and staff management across advice, casework, and enforcement activity relating to the advertising, letting and ending of private rented sector tenancies. You will build a high performing team, ensuring residents receive accurate, timely, person-centered advice on their rights and protections, and that breaches of tenancy law are investigated and enforced lawfully, proportionately, and consistently. Enforcement action will involve evidence collection up to standards admissible in court, leading for the council with Legal on bringing cases to court for criminal prosecution or issuing and collecting civil penalty fines.
You will work closely with Homelessness Prevention and partners across ASC, CSC, Health, VAWG services and voluntary sector organisations. This is a unique opportunity to drive forward a new offer, strengthen operational practice, and enhance the council’s impact on tenancy rights and unlawful eviction prevention.
We are looking for colleagues who can demonstrate:
- A good knowledge of tenancy law and security of tenure, unlawful eviction, harassment, and investigatory frameworks
- Experience managing or supervising complex casework within a statutory or regulatory context
- The ability to lead service improvements, develop operational policy, and maintain high-quality standards
- Strong leadership, communication and partnership-working skills
- A proactive, resident-centred and trauma-informed approach to working with residents
If you’re passionate about tenants’ rights, and ready to lead a specialist team delivering critical regulatory functions, we’d be delighted to hear from you.
Team Manager - Tenancy Rights, Advice & Enforcement in London employer: JOB SWITCH LTD
Contact Detail:
JOB SWITCH LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager - Tenancy Rights, Advice & Enforcement in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand the key issues around tenancy rights and be ready to discuss how your experience aligns with their mission. Show them you're not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Get comfortable talking about your past experiences and how they relate to the role of Team Manager. The more you practice, the more confident you'll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Team Manager - Tenancy Rights, Advice & Enforcement in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with tenancy law and any relevant casework you've managed. We want to see how your skills align with our mission to uphold tenants' rights!
Showcase Your Leadership Skills: As a Team Manager, you'll need to demonstrate strong leadership abilities. Use your application to share examples of how you've successfully led teams or projects in the past. We love seeing proactive and resident-centred approaches!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your passion for tenants' rights shines through!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity to make a difference in the private rented sector.
How to prepare for a job interview at JOB SWITCH LTD
✨Know Your Tenancy Law
Brush up on your knowledge of tenancy law, especially the new Renters Rights Act. Be prepared to discuss how you would apply this knowledge in real-life scenarios, particularly around unlawful eviction and harassment.
✨Showcase Your Leadership Skills
Think of examples where you've successfully led a team or managed complex casework. Highlight your ability to develop operational policies and improve service delivery, as these are key aspects of the role.
✨Demonstrate a Resident-Centred Approach
Prepare to talk about how you would ensure that residents receive accurate and timely advice. Share any experiences where you've worked with vulnerable populations, showcasing your trauma-informed approach.
✨Engage with Stakeholders
Be ready to discuss how you would collaborate with various partners, including health services and voluntary organisations. Show that you understand the importance of partnership working in enhancing tenancy rights and preventing homelessness.