At a Glance
- Tasks: Coordinate and arrange care packages for individuals, ensuring timely support from providers.
- Company: Join a dedicated team in Adult Social Care making a real difference in people's lives.
- Benefits: Gain valuable experience, develop your skills, and contribute to meaningful community support.
- Other info: Dynamic role with opportunities for personal growth and professional development.
- Why this job: Be part of a team that thrives on collaboration and positively impacts the community.
- Qualifications: Experience in adult social care and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The Care Arrangement Team is responsible for coordinating and arranging care packages for individuals with assessed needs, ensuring timely access to appropriate support from contracted providers. The team works in line with service agreements, care plans, and organisational standards, using case management systems to accurately record care arrangements and support care planning and service monitoring.
This role will work as part of the Care Arrangement Team and will have an interface with the community care market, engaging with providers to monitor capacity and availability. By maintaining effective relationships with providers, the role helps ensure that care packages are sourced efficiently and meet individual needs. Operating across Adult Social Care and in partnership with a wide range of stakeholders, the team plays a key role in organising, communicating, and brokering packages of care.
All activities are carried out in line with the statutory requirements of the Care Act 2014, ensuring that individuals receive personalised, timely, and effective support.
Main Duties and Responsibilities
- Arrange and record care packages accurately using the designated case management system, ensuring compliance with organisational standards.
- Manage daily demand for care and support collaboratively within the team, prioritising urgent cases (e.g. Hospital discharges) and maintaining workflow efficiency.
- Monitor and report on market capacity and trends, keeping the Team Leader informed of any issues affecting provider availability or service delivery.
- Undertake quality assurance checks on brokerage referrals to identify and resolve errors, inconsistencies, or incorrect authorisation levels.
- Provide advice and guidance to health and social care professionals on care arrangement processes and market options.
- Ensure adherence to agreed Wirral rates when negotiating with providers, escalating any exceptions promptly for approval.
- Support the coordination of out-of-area placements, ensuring continuity of care and compliance with relevant policies.
Knowledge & Skills
- Excellent IT proficiency (Microsoft Office, Liquidlogic, E-Brokerage, Power BI).
- Skilled in analysing, interpreting, and presenting statistical data effectively.
- Capable of working to tight timescales.
- Collaborative team member to ensure a seamless service delivery across service areas whilst working on a rota.
- In-depth and demonstrable knowledge of relevant work practices, processes, and procedures, with the ability to support and guide others.
- Good communication skills and the ability to build strong, effective relationships and networks.
Experience
- Experience of Adult social Care environment.
- Strong verbal and written communication skills, with the ability to convey complex information clearly and sensitively.
- Ability to manage competing priorities, meet deadlines, and maintain accurate records in a fast-paced environment.
- Confident in using digital systems for case management, communication, and data reporting.
- Professional Integrity: Commitment to confidentiality, equality, and continuous improvement.
Placement & Brokerage Officer in Liverpool employer: JOB SWITCH LTD
As a Placement & Brokerage Officer within our Care Arrangement Team, you will thrive in a supportive and collaborative work culture that prioritises the well-being of both employees and the individuals we serve. Our commitment to professional development ensures that you have ample opportunities for growth, while our focus on community engagement allows you to make a meaningful impact in the lives of those in need. Join us in Wirral, where your contributions will be valued, and your career can flourish in a dynamic environment dedicated to excellence in adult social care.
