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For Companies At a Glance
- Tasks: Manage lettings and assist with housing applications in a supportive environment.
- Company: Join a dedicated team focused on community housing solutions.
- Benefits: Gain valuable experience, competitive pay, and opportunities for career advancement.
- Why this job: Make a difference in people's lives by helping them find their homes.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Dynamic role with opportunities to lead and grow within the organisation.
The predicted salary is between 36000 - 60000 £ per year.
Purpose of Job: Responsible to the Senior Lettings Officer for the day to day operations in respect of the Choice Based Lettings System, nominations to Housing Associations, Mutual Exchanges and Special Schemes as required.
Main Duties:
- To be responsible for the efficient and sensitive letting and pre-letting of both Council and Housing Association properties.
- To undertake nominations to Special Schemes and Housing Associations, ensuring all nominations procedures are followed.
- To deputise for the Senior Lettings Officer in their absence and supervise Lettings Assistants as appropriate.
- To prepare reports and undertake special projects and investigations as required.
- To respond to correspondence, including Members casework and enquiries from other services, agencies and Senior Managers.
- To prepare reports for consideration at the Case Review Panel and administer and monitor the appeals system.
- To provide detailed housing advice to the public on the various means that are available to resolve their housing problems.
- To deal with and take action on telephone enquiries and liaise with other departments, authorities and external agencies as required.
- To supply information and statistics including details of the rehousing activity in the post holder's area of work.
- To attend meetings relevant to the post holder's area of work as required.
- To ensure that the administrative procedures relating to the offer process are efficiently completed.
- To make good and proper use of the Council's IT systems, entering and retrieving information accurately and appropriately, ensuring that databases and other casework records are correct and up to date.
- To assess housing applications and verify applicants' circumstances, with regards to Housing Legislation, Council Policy and Procedures.
Lettings Officer employer: Job Switch Ltd
Contact Detail:
Job Switch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Be ready to discuss how your experience aligns with their mission, especially in areas like managing lettings and providing housing advice.
✨Tip Number 3
Practice your responses to common interview questions, particularly those related to handling sensitive situations and working with diverse communities. Role-playing with a friend can help you feel more confident.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Lettings Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Lettings Officer role. We want to see how you can handle the day-to-day operations and contribute to our team!
Showcase Your Communication Skills: Since you'll be dealing with various stakeholders, it's crucial to demonstrate your ability to communicate effectively. Use clear and concise language in your application to show us you can handle correspondence and enquiries like a pro.
Highlight Relevant Experience: If you've got experience in lettings or housing advice, make it shine! We love seeing candidates who can bring practical knowledge to the table, especially when it comes to nominations and special schemes.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Switch Ltd
✨Know Your Lettings Stuff
Make sure you brush up on the Choice Based Lettings System and the specific procedures for nominations to Housing Associations. Being able to discuss these topics confidently will show that you're serious about the role and understand the key responsibilities.
✨Prepare for Real-Life Scenarios
Think about potential situations you might face as a Lettings Officer, like handling sensitive tenant issues or managing enquiries from various agencies. Prepare some examples from your past experiences that demonstrate your problem-solving skills and ability to handle challenging situations.
✨Show Off Your Communication Skills
Since you'll be dealing with the public and various stakeholders, practice articulating your thoughts clearly. You might want to prepare answers that showcase your ability to provide detailed housing advice and respond effectively to enquiries.
✨Get Familiar with IT Systems
As the role involves using the Council's IT systems, it’s a good idea to familiarise yourself with similar databases or casework records. Be ready to discuss how you've used technology in previous roles to manage information accurately and efficiently.
