Business Support Administrator in Leicester

Purpose of the Job: Business Support Administrator

Under the direction of the Senior Estate Surveyor, Main Road, Barleythorpe, LE15 7WD.

Main Responsibilities:

• To provide administrative support to the Senior Estate Surveyor and the Property Team in relation to The King Centre business centre.
• To operate the reception desk to include a meet and greet service for visitors to the Council's business tenants and to act as the main point of contact for the business centre during office hours.
• To operate departmental computer systems as required.
• To set up spreadsheets or databases as may be necessary.
• To administer incoming and outgoing post and distribute internally & externally as may be necessary.
• To produce reports and other documents in formats appropriate to client groups.
• To support the administration of invoices to/from creditors and debtors and other financial administration.
• To provide support to the Senior Estates Surveyor of the King Centre in the areas of lettings, day-to-day property management and general Health and Safety, as appropriate.
• To arrange meetings and room bookings and take minutes as required.
• To act in accordance with the principles set out in the Employee Code of Conduct and the Council's Values, recognising the duty of all public sector employees to discharge public functions reasonably and according to the law.
• Operating and safeguarding any equipment, vehicle or appliance provided, used or issued by the Council or provided or issued by a third party for individual or collective use in the performance of your duties.
• However, other tasks/duties may be required but these will fall within the general areas of responsibility and grade of the post. Any changes which are of a permanent nature will, following consultation with you, be included in the job description in specific terms and will be formally issued to you.

Job Requirements:

• Good standard of education in English & Mathematics.
• Experience of working in an administrative role in a busy, customer focused environment.
• Experience of working in a reception and/or business support environment.
• Experience of providing advice and information to customers in an efficient and effective way.
• Knowledge and experience of filing/reference systems and their management, including those in an electronic format.
• Proficiency in Microsoft Office software suite to include Word and Excel programs.
• Proficiency in use of the internet and email.
• Excellent interpersonal skills with a commitment to delivering high quality customer services.
• Good oral and written communication.
• Able to work on own initiative, to tight deadlines and with minimum supervision.
• Flexible and adaptable approach to work tasks.
• High level of discretion and confidentiality.
• Able to relate well with people at all levels and deliver high quality front of house customer service.
• Highly organised with a logical and adaptable approach.
• High level of attention to detail and accuracy.
• Able to work under pressure and use own initiative.
• Able to recognise discrimination and be proactive in ensuring the Council's policy is put into practice.