At a Glance
- Tasks: Lead leasehold management and ensure compliance with UK legislation.
- Company: Dynamic property management organisation focused on excellence and collaboration.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a team that values transparency, responsibility, and customer service excellence.
- Why this job: Make a real difference in residents' lives while developing your expertise in leasehold law.
- Qualifications: Strong knowledge of UK leasehold legislation and experience in property management.
The predicted salary is between 45000 - 55000 € per year.
Be authentic, open, and transparent in your actions and words. Believe that by working together we accomplish more, and work hard every day to improve services, efficiency, and value for money. Take responsibility for delivering excellence and own your own actions. Embrace difference, and put our residents, colleagues, and our partners at the heart of all you do. Do what you say you will and be relied upon to keep your promises.
Purpose of the role
Reporting to the Head of Property Management, you will:
- Provide expert oversight on all leasehold matters across a residential portfolio
- Ensure compliance with UK leasehold legislation, regulatory standards, and best practice
- Lead on complex legal, tribunal, and governance issues relating to leasehold management
Key responsibilities
- Act as the organisation's technical expert on leasehold law and case law
- Set and review organisational processes to comply with the law
- Interpret complex lease clauses covering service charges, repairs, insurance, and landlord/tenant obligations
- Oversee compliance with statutory consultation requirements (Section 20) and service charge legislation
- Lead and manage all First-tier Tribunal (FTT) cases, including service charge disputes, lease variations, and Section 24 manager applications
- Prepare and review tribunal submissions, statements of case, and evidential bundles
- Oversee and advise on Right to Manage (RTM) claims, including notice validation, counter-notices, and management handovers
- Support and manage collective enfranchisement processes, including qualification and valuation principles
- Interface with legal and valuation experts on enfranchisement matters
- Provide detailed lease analyses to identify risks, ambiguities, and defects
- Lead on lease variation processes, including statutory applications where required
- Support development of lease standards and governance frameworks
- Ensure service charges are compliant with reasonableness, transparency, and trust accounting requirements
- Oversee dispute resolution relating to service charge recovery and major works
- Support robust budgeting, cost allocation, and reserve fund management processes
- Manage and oversee managing agents, ensuring compliance with RICS Residential Management Code and industry standards
Essential
- Strong technical expertise in UK leasehold legislation and case law
- Experience of staff and performance management or ability to demonstrate that can work to this standard
- Extensive leasehold block management experience including managing blocks in mixed tenure environment and working with superior landlords and their agents
- Extensive experience of legal aspects of leasehold law and regulations, including sections 20 and 20B and practical experience of preparing and representing cases at Tribunal (FTT and Upper Tribunal) and court
- In-depth understanding of FTT processes and dispute resolution
- Knowledge of RTM, enfranchisement, and lease variation mechanisms
- Familiarity with service charge accounting and compliance frameworks
- Awareness of RICS, ARMA, and Building Safety regulatory requirements
- Significant experience in leasehold property management or legal advisory roles
- Proven experience managing tribunal cases and complex leasehold disputes
- Strong working knowledge of managing agents and residential portfolio management
- Relevant professional qualification (e.g. TPI, MRICS) desirable
- Experience of developing goal orientated strategies and of meeting targets
- Good understanding of building technology and/or defect/latent defects processes
- Excellent communication skills, both verbally and written
- Passion and commitment to the delivery of customer service excellence
- Good negotiation skills with the ability to influence, persuade and resolve conflict
- Excellent interpersonal skills and ability to work collaboratively with stakeholders and colleagues
- Well organised with excellent time management and problem-solving skills
- Ability to work effectively under pressure and to meet deadlines and targets
- Ability to use Management Information and CRM (Customer Relationship Management) systems
- Good working knowledge of MS Office
- Able to quickly learn and use new IT and communication systems effectively
Leasehold Manager employer: JOB SWITCH LTD
As a Leasehold Manager, you will thrive in a dynamic and supportive work environment that prioritises collaboration and excellence. Our commitment to employee growth is reflected in our comprehensive training programmes and opportunities for professional development, ensuring you can advance your career while making a meaningful impact in the community. Located in a vibrant area, we embrace diversity and foster a culture of transparency, making us an exceptional employer for those seeking rewarding and purposeful work.
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Leasehold Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to leasehold management and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions. Think about your past experiences with leasehold legislation and tribunal cases. We want you to sound confident and knowledgeable when discussing your expertise!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Leasehold Manager
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your true self shine through. We value authenticity, so don’t be afraid to show us who you are and what you stand for!
Tailor Your Application:Make sure to customise your application to highlight your experience with leasehold legislation and property management. We want to see how your skills align with the role of Senior Leasehold Manager.
Showcase Your Expertise:Don’t hold back on sharing your knowledge! Whether it’s about tribunal cases or service charge compliance, we’re keen to see your technical expertise in action.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at JOB SWITCH LTD
✨Know Your Leasehold Legislation
Make sure you brush up on UK leasehold legislation and case law before the interview. Being able to discuss specific regulations, like Section 20, will show that you’re not just familiar with the basics but have a strong grasp of the complexities involved.
✨Showcase Your Experience
Prepare to share detailed examples from your past roles that highlight your experience in managing tribunal cases and leasehold disputes. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Demonstrate Your Communication Skills
Since this role requires excellent communication skills, practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer that demonstrate your interest in collaboration and stakeholder engagement.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities under pressure. Think about potential challenges you might face in leasehold management and how you would approach resolving them, showcasing your negotiation and conflict resolution skills.
