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- Tasks: Help people find housing solutions and prevent homelessness through face-to-face and phone consultations.
- Company: Join a dedicated team focused on providing essential housing services in Maidstone.
- Benefits: Enjoy flexible hours, supportive colleagues, and great training opportunities.
- Why this job: Make a real impact in your community while developing valuable skills in a friendly environment.
- Qualifications: Strong communication skills and a willingness to learn about housing legislation are key.
- Other info: Specialize in areas like young people or mental health while managing a diverse workload.
The predicted salary is between 28800 - 43200 £ per year.
Housing Advisor, Housing Options and Homelessness Team. Housing Services are seeking to appoint an enthusiastic Housing Adviser to work in the Housing Options and Homelessness Team. Housing Advisers see customers face to face by appointment, drop-in for homeless on the day and telephone advice work. As well as providing direct one to one advice, advisers attend professionals meetings, and visit housing applicants in supported Housing, Temporary Accommodation and at home when threatened with homelessness. Housing Services offer a wide range of housing options and advice to customers in housing difficulty or who are looking for alternative accommodation to prevent homelessness. Communication with applicants landlords and professionals will be the most important skill for this role. You will need to motivate applicants to take active steps to prevent their own homelessness or to find alternative accommodation. You will help create Personal Housing Plans for each applicant based on an assessment of need to prevent or relieve the applicants homelessness. You will need to assist households to access temporary accommodation and to move on to more permanent housing. You will need to support applicants to work in partnership with multiple agencies to find housing solutions and prevent homelessness. A good understanding of Homelessness legislation, including The Homeless Reduction Act will be useful but can be gained in the post. A wider knowledge of social housing, welfare reform and local government will also be an advantage. Advisors usually lead on a specific area for the team, these include young people, mental health, Domestic Abuse and private renting. You will need to have excellent IT skills and knowledge of the Civica/Abritas system is desirable. You will need to manage a complex and varied workload which at times can be demanding. We can provide a friendly working environment with supportive colleagues and flexible hours. We also offer good training and personal development opportunities OR2981 JBRP1_UKTJ
Job Switch Ltd | Accommodation Officer | maidstone employer: Job Switch Ltd
Contact Detail:
Job Switch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Job Switch Ltd | Accommodation Officer | maidstone
✨Tip Number 1
Familiarize yourself with the key issues surrounding homelessness and housing options in your area. Understanding local challenges will help you engage more effectively with applicants and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector, including social workers and local government officials. Building these connections can provide valuable insights and may even lead to referrals or recommendations.
✨Tip Number 3
Stay updated on current legislation related to homelessness, especially The Homeless Reduction Act. This knowledge will not only enhance your credibility but also equip you to provide accurate advice to applicants.
✨Tip Number 4
Demonstrate your IT skills by familiarizing yourself with systems like Civica/Abritas. Being proficient in these tools will show that you're ready to handle the administrative aspects of the job efficiently.
We think you need these skills to ace Job Switch Ltd | Accommodation Officer | maidstone
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description and understand the key responsibilities of a Housing Adviser. Highlight your relevant experience in housing services, customer support, and communication skills in your application.
Tailor Your CV: Customize your CV to reflect your experience related to housing options, homelessness prevention, and working with diverse clients. Include specific examples of how you've motivated individuals or worked with multiple agencies.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for helping others and your understanding of homelessness legislation. Mention any relevant training or knowledge you have about social housing and welfare reform.
Highlight IT Skills: Since excellent IT skills are required, make sure to mention your proficiency with relevant software, especially if you have experience with Civica/Abritas. Provide examples of how you've used technology to manage workloads or improve service delivery.
How to prepare for a job interview at Job Switch Ltd
✨Show Your Passion for Housing Services
Make sure to express your enthusiasm for helping individuals and families facing housing difficulties. Share any relevant experiences that demonstrate your commitment to preventing homelessness and supporting applicants in finding suitable accommodation.
✨Demonstrate Strong Communication Skills
Since communication is key in this role, prepare examples of how you've effectively communicated with clients, landlords, and other professionals in the past. Highlight your ability to motivate and guide applicants through challenging situations.
✨Familiarize Yourself with Relevant Legislation
While you may not need to be an expert, having a basic understanding of homelessness legislation, particularly The Homeless Reduction Act, will show your preparedness for the role. Consider discussing how you would approach learning more about these laws if needed.
✨Highlight Your IT Proficiency
Since excellent IT skills are required, be ready to discuss your experience with relevant software or systems. If you have knowledge of Civica/Abritas, make sure to mention it, as it could set you apart from other candidates.
