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- Tasks: Help people find housing solutions and prevent homelessness through face-to-face and phone consultations.
- Company: Join a dedicated Housing Services team focused on supporting those in housing difficulty.
- Benefits: Enjoy flexible hours, a friendly work environment, and great training opportunities.
- Why this job: Make a real impact by helping individuals and families secure stable housing and improve their lives.
- Qualifications: Strong communication skills and a willingness to learn about homelessness legislation are essential.
- Other info: You’ll work with diverse groups, including young people and those facing mental health challenges.
The predicted salary is between 28800 - 43200 £ per year.
Housing Advisor, Housing Options and Homelessness Team. Housing Services are seeking to appoint an enthusiastic Housing Adviser to work in the Housing Options and Homelessness Team. Housing Advisers see customers face to face by appointment, drop-in for homeless on the day and telephone advice work. As well as providing direct one to one advice, advisers attend professionals meetings, and visit housing applicants in supported Housing, Temporary Accommodation and at home when threatened with homelessness. Housing Services offer a wide range of housing options and advice to customers in housing difficulty or who are looking for alternative accommodation to prevent homelessness. Communication with applicants landlords and professionals will be the most important skill for this role. You will need to motivate applicants to take active steps to prevent their own homelessness or to find alternative accommodation. You will help create Personal Housing Plans for each applicant based on an assessment of need to prevent or relieve the applicants homelessness. You will need to assist households to access temporary accommodation and to move on to more permanent housing. You will need to support applicants to work in partnership with multiple agencies to find housing solutions and prevent homelessness. A good understanding of Homelessness legislation, including The Homeless Reduction Act will be useful but can be gained in the post. A wider knowledge of social housing, welfare reform and local government will also be an advantage. Advisors usually lead on a specific area for the team, these include young people, mental health, Domestic Abuse and private renting. You will need to have excellent IT skills and knowledge of the Civica/Abritas system is desirable. You will need to manage a complex and varied workload which at times can be demanding. We can provide a friendly working environment with supportive colleagues and flexible hours. We also offer good training and personal development opportunities OR2981 JBRP1_UKTJ
Job Switch Ltd | Accommodation Officer employer: Job Switch Ltd
Contact Detail:
Job Switch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Job Switch Ltd | Accommodation Officer
✨Tip Number 1
Familiarize yourself with the key issues surrounding homelessness and housing options in your area. Understanding local challenges will help you engage more effectively with applicants and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the housing sector, including social workers and local government officials. Building these relationships can provide valuable insights and resources that will enhance your ability to assist applicants.
✨Tip Number 3
Gain a basic understanding of the Homeless Reduction Act and other relevant legislation. This knowledge will not only boost your confidence but also show potential employers that you are proactive and eager to learn.
✨Tip Number 4
Highlight any experience you have in working with vulnerable populations or in customer service roles. This will demonstrate your ability to communicate effectively and empathize with applicants facing housing difficulties.
We think you need these skills to ace Job Switch Ltd | Accommodation Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Accommodation Officer position. Understand the key responsibilities, such as providing face-to-face advice and creating Personal Housing Plans, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in housing services, social work, or related fields. Mention specific instances where you have successfully helped individuals prevent homelessness or navigate housing options.
Showcase Communication Skills: Since communication is crucial for this role, provide examples of how you have effectively communicated with clients, landlords, and other professionals. This could include situations where you motivated clients or collaborated with multiple agencies.
Demonstrate IT Proficiency: Mention your IT skills and any experience with systems like Civica/Abritas. If you have worked with similar software or databases, be sure to highlight that in your application to show you can manage a complex workload efficiently.
How to prepare for a job interview at Job Switch Ltd
✨Show Your Passion for Housing Services
Make sure to express your enthusiasm for helping individuals and families facing housing difficulties. Share any relevant experiences that demonstrate your commitment to preventing homelessness and supporting applicants in finding suitable accommodation.
✨Demonstrate Strong Communication Skills
Since communication is key in this role, prepare examples of how you've effectively communicated with clients, landlords, and other professionals in the past. Highlight your ability to motivate and guide applicants through challenging situations.
✨Familiarize Yourself with Relevant Legislation
While you may not need to be an expert, having a basic understanding of homelessness legislation, particularly The Homeless Reduction Act, will show your initiative. Be ready to discuss how you would apply this knowledge in your role as a Housing Adviser.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage a complex workload. Think of scenarios where you've had to balance multiple priorities or work with various agencies to find solutions, and be prepared to share those experiences.
