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- Tasks: Provide intensive support and advice to families relocating as refugees.
- Company: Join a dedicated team focused on helping vulnerable communities.
- Benefits: Flexible hours, professional development, and a chance to make a real difference.
- Other info: Dynamic role with opportunities for personal growth and community impact.
- Why this job: Empower families to integrate into society and improve their lives.
- Qualifications: Experience in providing advice and support to vulnerable individuals.
The predicted salary is between 30000 - 40000 £ per year.
As a Caseworker you will provide intensive support and advice to a caseload of families. This role involves providing responsive, professional, user-centred support and advice working with all relevant agencies as required. The postholder will be part of a team of peripatetic staff providing support to individuals and groups of people who have arrived in Flintshire as refugees. To focus on working to achieve successful outcomes for service users engaged with the Service in line with the requirements of the Home Office, UK Government and Welsh Government.
Principal Accountabilities
- Carry a caseload providing intense and holistic support to families relocating.
- Provide an expert advisory and support service to customers whose health and wellbeing is reliant upon the postholder managing and resolving issues relating to their mental, social and financial wellbeing.
- Build trust with customers to establish relationships that can last over several months.
- Ensure preparations for new arrivals are in place and make practical arrangements.
- Refer families to appropriate service providers, supporting the process of making contact on their behalf.
- Encourage and support clients to live as fully and independently as possible within the local community.
- Manage and acquire translation services for clients on a day-to-day basis.
- Support families with necessary paperwork to enable service users to access services.
- Keep accurate records of casework and monitoring data in line with the requirements of the projects Service Level Agreement.
- Keep abreast of changes in service provision, eligibility of clients and relevant legislation; disseminate this information to colleagues and other service providers.
- Assist and guide service users to access permanent accommodation and provide appropriate support for those preparing to move-on from temporary accommodation.
Knowledge and Experience
- Experience of providing advice and support such as Benefits, Housing or Debt Advice to vulnerable people.
- Experience of making decisions about their own caseload without reference to anyone else.
- Demonstrate an ability to manage their own time and prioritise their own workloads.
- Excellent knowledge of a range of statutory and voluntary sector services.
- A strong understanding of services available and the needs of families and individuals moving into the UK.
- Experience of managing a caseload with regard to Benefits, Housing or Financial Capability.
- Understanding and knowledge of the processes in relation to the UK benefits system, housing regulations and financial management.
- Experience of working effectively within a diverse team to ensure excellent client outcomes.
- To communicate and report to project partners.
- Excellent ICT skills required, particularly with regard to Word, Excel and Outlook.
- Work flexible hours to meet the needs of the service.
- Strong commitment to Equal Opportunities and respect for diversity.
- Proven commitment to supporting refugees and asylum seekers.
Resettlement Caseworker in Flint employer: JOB SWITCH LTD
Contact Detail:
JOB SWITCH LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resettlement Caseworker in Flint
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work with refugees or in social services. Attend local events or online webinars to connect with potential employers and learn about job openings.
✨Tip Number 2
Practice your interview skills! Get a friend to do a mock interview with you, focusing on the key competencies for a Resettlement Caseworker. This will help you feel more confident and prepared when it’s your turn to shine.
✨Tip Number 3
Show your passion! When you get the chance to speak with hiring managers, share your commitment to supporting refugees and your understanding of their needs. Let them see how dedicated you are to making a difference.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that perfect job. Plus, applying directly shows your enthusiasm and makes it easier for us to keep track of your application.
We think you need these skills to ace Resettlement Caseworker in Flint
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in providing support and advice, especially to vulnerable families. We want to see how your skills align with the role of a Resettlement Caseworker!
Showcase Your Experience: Don’t hold back on sharing your past experiences related to benefits, housing, or debt advice. We’re looking for someone who can manage their own caseload effectively, so let us know how you’ve done this before!
Be Personable: Since building trust is key in this role, make sure your application reflects your ability to connect with people. Use examples that show your diplomatic yet assertive communication style – we love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at JOB SWITCH LTD
✨Know Your Stuff
Make sure you brush up on the UK benefits system, housing regulations, and financial management. Familiarise yourself with the specific challenges faced by refugees and how you can support them. This knowledge will not only help you answer questions confidently but also show your genuine commitment to the role.
✨Showcase Your Empathy
As a Resettlement Caseworker, building trust is key. Prepare examples of how you've successfully supported vulnerable individuals in the past. Highlight your ability to listen actively and respond sensitively to their needs, as this will demonstrate your capability to manage complex and emotional situations.
✨Demonstrate Team Spirit
This role involves working within a diverse team, so be ready to discuss your experience collaborating with others. Share specific instances where teamwork led to positive outcomes for clients. This will show that you understand the importance of collective effort in achieving successful results.
✨Be Ready for Practical Scenarios
Expect situational questions that assess your problem-solving skills. Think about how you would handle various scenarios, such as managing a difficult case or coordinating with multiple agencies. Practising these responses will help you feel more prepared and confident during the interview.