At a Glance
- Tasks: Support and improve the Council's Revenues and Benefits systems for efficiency and compliance.
- Company: Join a dynamic council team focused on community benefits and support.
- Benefits: Full-time role with potential for homeworking after initial month, plus training opportunities.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a real difference in your community while developing your technical skills.
- Qualifications: Experience in benefits assessment and a willingness to learn new systems.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a Benefits professional with significant experience and a strong background in benefit assessment who is ready to progress into a Revenues & Benefits Systems Officer role. This position is ideal for someone who understands the operational side of Benefits and wants to move into a more technical, systems-focused career path.
The role centres on maintaining, developing, and improving our Benefits systems, ensuring accuracy, efficiency, and compliance across all processes. You will work closely with operational teams, IT, and external suppliers to support system changes, testing, upgrades, and data quality.
Skills & ExperienceWe are looking for someone with:
- Significant Benefits assessment experience (HB/CTR or equivalent)
- Strong understanding of Benefits legislation, workflows, and operational processes
- Good working knowledge of Excel (lookups, pivot tables, data manipulation)
- Familiarity with any of the following is an advantage: QBF, SQL, CAKE/HBAP, Quality Assurance, Appeals, End-of-Year processes
We do not expect you to have all the technical skills from day one. We will invest in training and development for the right candidate who brings strong Benefits knowledge and a willingness to learn.
About the roleYou will support the Council in the effective and efficient maintenance and development of the Council's Revenues and Benefits system. The main purpose of the role is to support the Council in the effective and efficient maintenance and development of the Revenues and Benefits system of the Council (Academy).
Specific duties and responsibilities- Responsible for providing support for the Academy system of the Council.
- Assist the Academy Systems Manager in providing a high-quality service which ensures the Council meets its statutory and legal requirements.
- Have a high knowledge of the functionality and systems operation of the Academy system to provide advice and support to the Systems Manager (Academy).
- Ensure the regular information updates are managed in a timely manner and reports are produced in accordance with business needs.
- Maintain and support the Academy System to provide a quality system to the council.
- Draft and update procedure manuals.
- Assist with statutory returns (including subsidy), liaise effectively with the Council's External Auditor.
- Assist with the testing of new releases and day-to-day system issues.
- Provide advice to other teams of the Council on Academy functionality, reports, and upgrades.
- Produce ad hoc reports, make system updates and changes.
- Liaise with colleagues within the Team and the Council to maximise the use and functionality of the system.
Of working in a busy and demanding systems environment. Recent, regular use of the Academy Benefits I.T. system. Of working with financial information and statistics including using a range of MS Excel functionality. Of designing processes and working in accordance with written procedures. The ability to prepare manuals covering complex processes and procedures formatted appropriate to the audience. Of building good working relationships with internal colleagues but also external partner agencies and suppliers as required.
Revenues & Benefits Systems Officer in Esher employer: JOB SWITCH LTD
Join a forward-thinking council that values your expertise in benefits assessment and offers a supportive work environment focused on professional growth. As a Revenues & Benefits Systems Officer, you will benefit from a collaborative culture, comprehensive training opportunities, and the chance to make a meaningful impact on community services while enjoying a balanced work-life schedule. With the potential for flexible working arrangements after an initial period, this role is perfect for those looking to advance their career in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Revenues & Benefits Systems Officer in Esher
✨Tip Number 1
Network like a pro! Reach out to your connections in the benefits sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of benefits legislation and operational processes. We want you to feel confident discussing your experience and how it relates to the Revenues & Benefits Systems Officer role.
✨Tip Number 3
Showcase your Excel skills! Be ready to demonstrate your ability with lookups, pivot tables, and data manipulation during interviews. This will highlight your technical prowess and readiness for the systems-focused aspects of the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about investing in the right candidates, so show us what you’ve got!
We think you need these skills to ace Revenues & Benefits Systems Officer in Esher
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in benefits assessment. We want to see how your background aligns with the role of Revenues & Benefits Systems Officer, so don’t hold back on showcasing your skills!
Showcase Your Technical Skills:Even if you don’t have all the technical skills listed, let us know about your willingness to learn. Mention any experience you have with systems or software, especially if it relates to Excel or benefits legislation. We’re keen to invest in the right candidate!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate clarity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at JOB SWITCH LTD
✨Know Your Benefits Inside Out
Make sure you brush up on your knowledge of benefits assessment and legislation. Be prepared to discuss specific cases or scenarios where you've applied your expertise, as this will show your depth of understanding and readiness for the role.
✨Show Off Your Technical Curiosity
Even if you don’t have all the technical skills yet, demonstrate your eagerness to learn. Talk about any relevant software or systems you've used, like Excel or any experience with SQL. Highlight your willingness to dive into new technologies and how you’ve adapted in the past.
✨Prepare for System Challenges
Think about potential challenges you might face in maintaining and developing the Revenues and Benefits system. Prepare examples of how you've tackled similar issues before, whether it was through problem-solving or collaborating with IT teams.
✨Build Rapport with Your Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about the team dynamics and how they collaborate with external suppliers. This shows you're not just interested in the role, but also in how you can fit into their culture.
