At a Glance
- Tasks: Deliver top-notch plumbing services, from installations to repairs, ensuring customer satisfaction.
- Company: Join a leading maintenance service provider focused on quality and excellence.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on teamwork and customer care.
- Why this job: Make a real difference in people's lives by providing essential services.
- Qualifications: NVQ or equivalent in plumbing with hands-on experience.
The predicted salary is between 30000 - 40000 £ per year.
About the role
Purpose: To deliver an innovative, efficient and flexible service that is customer focused, compliant and sustains high levels of excellence and quality. Support NCHA's objectives of being a leader in providing an excellent maintenance service to NCHA tenants and external customers in line with NCHA's vision of More Homes, Great Services, Better Lives.
Main responsibilities:
- Carry out the design, installation, maintenance, servicing and repair work for the Association's housing stock and external customers in accordance with agreed targets and procedures.
- Service, maintain, repair and fault finding on hot and cold systems.
- Full bathroom refurb.
- Co-ordinate the services of other trades and work with colleagues, contractors and partners to ensure a seamless and excellent service to customers.
- Manage stock/supplies to ensure works are not delayed.
- Work in an efficient manner that delivers value for money, identify efficiencies, gaps in service delivery, and communicate them to line management.
- Use information available to identify customer needs and ensure services are tailored to meet those needs.
- Complete and return documentation within agreed timescales; updating and maintaining manual and computerised records.
Qualifications:
- NVQ or equivalent qualification in plumbing.
- Unvented hot water system.
Skills and experience:
- Extensive, demonstrable post qualification experience in the relevant trade.
- Demonstrable success in the delivery of a variable workload in a customer focused environment and working in a target driven service.
- Demonstrable recent experience of undertaking multi-trade works e.g. joinery, plastering, tiling, painting.
- Understanding and experience of working to current Health and Safety requirements.
- Demonstrable excellent communication skills.
- Ability to use computerised data recording equipment.
Plumber in Derby employer: JOB SWITCH LTD
NCHA is an exceptional employer that prioritises employee development and well-being, offering a supportive work culture where plumbers can thrive. With a commitment to delivering high-quality services to tenants and external customers, employees benefit from ongoing training opportunities and a collaborative environment that fosters innovation and efficiency. Located in a community-focused setting, NCHA provides a meaningful career path for those looking to make a positive impact on people's lives through their work.
StudySmarter Expert Advice🤫
We think this is how you could land Plumber in Derby
✨Tip Number 1
Network like a pro! Reach out to your contacts in the plumbing industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you to a job.
✨Tip Number 2
Show off your skills! If you can, create a portfolio showcasing your best plumbing work. This could include photos of completed projects or testimonials from satisfied customers. It’s a great way to stand out!
✨Tip Number 3
Prepare for interviews by brushing up on common plumbing scenarios and customer service questions. Practice your responses so you can confidently demonstrate your expertise and customer-focused approach.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a straightforward way to get your application noticed by the right people.
We think you need these skills to ace Plumber in Derby
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your plumbing qualifications and experience in your application. We want to see how you've tackled various tasks, from bathroom refurbishments to fault-finding on hot and cold systems.
Tailor Your Application:Take a moment to read through the job description and align your application with what we're looking for. Mention how your past experiences can help us deliver excellent service to our customers.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at JOB SWITCH LTD
✨Know Your Stuff
Make sure you brush up on your plumbing knowledge before the interview. Be ready to discuss your experience with hot and cold systems, bathroom refurbishments, and any multi-trade work you've done. This will show that you're not just a plumber, but a well-rounded tradesperson.
✨Customer Focus is Key
Since the role is all about delivering excellent service, think of examples where you've gone above and beyond for customers. Prepare to share stories that highlight your ability to identify customer needs and tailor your services accordingly.
✨Safety First
Familiarise yourself with current Health and Safety regulations relevant to plumbing. Be prepared to discuss how you ensure safety in your work and how you keep up with any changes in regulations. This shows that you take your responsibilities seriously.
✨Team Player Vibes
The job involves coordinating with other trades and working as part of a team. Think of instances where you've successfully collaborated with colleagues or contractors. Highlighting your communication skills and teamwork will demonstrate that you're a great fit for their culture.
