Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide essential admin support to Social Care teams and handle sensitive information.
- Company: Join a dedicated team in Conwy County focused on high-quality service delivery.
- Benefits: Gain valuable experience in a supportive environment with potential for extension.
- Why this job: Make a real difference in the community while developing your professional skills.
- Qualifications: 5 GCSEs or equivalent, strong tech skills, and bilingual in Welsh and English.
- Other info: Office-based role with a friendly team atmosphere and opportunities for growth.
We have an opportunity that has become available for an experienced Admin Assistant / Business Support Officer to join our Single Point of Access Team.
The post holder will be required to:
- Provide a professional administrative and business support service to Social Care teams.
- Handle and process sensitive and confidential information in relation to safeguarding.
- Support with call handling and screening.
The post holder will ensure policies and procedures are followed in compliance with Data Protection and internal processes in line with statutory timescales, to meet set objectives to provide a high quality, efficient and effective service, whilst ensuring the organisational core values, departmental policies and objectives are adhered to.
Skills and qualifications required:
- Good standard of education (5 GCSE or equivalent) plus technology & software skills
- Knowledge of WCCIS or similar client database
- Typing & active listening skills, with strong organisation, planning & problem-solving skills
- Team work & interpersonal skills
- Ability to converse bilingually - Welsh and English.
The assignment is for 37HPW, Monday to Friday. There is an expectation that the candidate lives locally or within a commutable distance as the position is in Conwy County. The worker will work from the office Coed Pella, Colwyn Bay, Conwy; this position is not available to be completed remotely. The assignment is expected to last approximately 12 weeks with potential to be extended.
If you require any additional information, do not hesitate to forward a message.
Business Support Officer in Colwyn Bay employer: Job Switch Ltd
Contact Detail:
Job Switch Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer in Colwyn Bay
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Business Support Officer role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by practising common questions related to admin support and data handling. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work or projects that highlight your organisational and problem-solving abilities. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Business Support Officer in Colwyn Bay
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Support Officer role. Highlight your relevant experience, especially in admin support and handling sensitive information. We want to see how your skills align with what we need!
Showcase Your Skills: Don’t forget to showcase your technology and software skills! Mention any experience with databases like WCCIS or similar, as well as your typing and active listening abilities. This will help us see you as a strong candidate.
Follow the Guidelines: Be sure to follow any application guidelines provided. This includes formatting your documents correctly and ensuring you meet the qualifications listed. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep everything organised. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Job Switch Ltd
✨Know Your Stuff
Make sure you understand the role of a Business Support Officer inside out. Familiarise yourself with the responsibilities mentioned in the job description, especially around handling sensitive information and supporting social care teams. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Skills
Prepare to discuss your relevant skills, particularly your experience with databases like WCCIS, typing, and active listening. Think of specific examples where you've used these skills effectively in past roles. This will demonstrate your capability and how you can add value to their team.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving and organisational skills. Prepare for scenarios related to safeguarding or data protection, as these are crucial in this role. Practising your responses will help you articulate your thought process clearly during the interview.
✨Cultural Fit Matters
Research the company’s core values and departmental objectives. Be ready to discuss how your personal values align with theirs. Showing that you understand and respect their culture can set you apart from other candidates and demonstrate your commitment to being part of their team.