At a Glance
- Tasks: Support managers and colleagues on employee relations casework and provide expert guidance.
- Company: Join a dynamic organisation focused on effective people services and collaboration.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Great career progression opportunities in a supportive environment.
- Why this job: Make a real difference in workplace culture and employee support.
- Qualifications: Experience in employee relations and strong advisory skills required.
The predicted salary is between 32000 - 40000 £ per year.
Reporting to the Lead Employee Relations (ER) Manager, you will provide support to managers and colleagues on all aspects of employee relation casework in the organisation, including complex matters within a shared services framework. You will work closely with the Lead ER Manager and the Strategic People Business Partners to ensure that we deliver an effective, consistent and collaborative People service across the organisation.
The location for the Employee Relations Specialist is our Farringdon office, with the option for working in a hybrid way when appropriate and as agreed with your manager. As part of this role, you will travel to various locations when supporting managers and colleagues.
You will be responsible for providing consistent, professional and legally compliant advice, coaching and supporting line managers and colleagues across the organisation. This includes delivering expert guidance on all aspects of ER casework, ensuring best practice and adherence to organisational policies and procedures. Proactively maintain your own knowledge on employment legislation and organisational awareness.
Develop and maintain effective working relationships with our recognised trade union and colleague forum. Develop relationships that instil trust and confidence in you with the managers and colleagues you are supporting, coaching the managers through the relevant procedures and assisting in developing their ongoing capacity to manage ER matters.
You will work closely with the ER Advisor and oversee the management of sickness absence cases. Support the Lead ER Manager and Strategic People Business Partners in developing key performance indicators and systems for monitoring, reporting and improving performance against those indicators, as well as producing and analysing management information and case data, identifying trends/patterns, and providing insight and solutions to stakeholders.
Support the Lead ER Manager in the preparation of tribunal cases including ET3 responses, ensuring documentation and information is provided within the required timeframe. Work with People Change to manage people-related project work as required. Maintain service level agreements (SLAs) for case resolution and respond in a timely manner to queries via our shared inbox and Fusion ticket service, ensuring they are legally, culturally and best practice compliant.
Deputise for the Lead ER Manager as required to provide cover and support. Extensive experience of advising line managers on complex ER casework, particularly in relation to sickness, conduct, capability and grievance, and advising on risk. Extensive experience of managing a high-volume caseload and workload, involving interpreting and applying procedures and guidelines to achieve desired outcomes in a manner proportionate to any associated risks. Experience of preparing papers for Employment Tribunals. CIPD Level 5 or qualified by extensive employee relations experience (a CIPD Level 7 qualification is desirable for this role but not essential).
No job profile can cover every issue which may arise within the role, and the role holder is expected to carry out other duties from time to time which are broadly consistent with the job role profile and the level of the role within the organisation.
Employee Relations Specialist in City of London employer: JOB SWITCH LTD
As an Employee Relations Specialist at our Farringdon office, you will thrive in a supportive and collaborative work culture that prioritises professional development and employee well-being. We offer hybrid working options, ensuring flexibility while fostering strong relationships with colleagues and managers alike. With a commitment to continuous learning and adherence to best practices, this role provides a unique opportunity to make a meaningful impact within the organisation and advance your career in employee relations.
