RepairsSupervisorUpholdSHPsValues,Behaviours&Leadershipexpectationsatalltimes(seeoverleaf).
If you want to know about the requirements for this role, read on for all the relevant information.
RepairsSupervisorLinemanagementofateamofupto7tradestaff,skilled,multiskilledandunskilled.
RepairsSupervisorToberesponsibleforthemanagementanddevelopmentofoperationaltradestaffdeliveringcustomerfocusedworksinlinewithbusinessobjectivesandensuringeffectiveperformancemanagementofthein-housedeliveryteams.
RepairsSupervisorToundertakeinspectionsonbuildingrepairs/defectsrelatedtothebuildingfabric,mechanical,plumbingandelectricalrepairstothehomesoftenantsandresidentsincludingcollectionofinformation,measurementsandtests.Specify,manageandcontrolworksandensuresolutionsareprovidedintheformofclearandprecisereports.
Surveyandassessworkinresponsetocomplaintstofindresolution.Provideaccuratereportsforcasemanagement,reportingonrepairsandensuresolutionsareprovided.
Conductpre,duringandpostinspectionsofpropertiesensuringqualityfromtradestaff,issuingremedialsnaglistswhererequiredandmanagedeliverywithinagreedtimescalesandstandards.
Carryoutinspections/surveysofrepairinstancesthathavebeenescalatedfromthetradestafforplanners,producingscopeofworkstoresolvetherepairorrefertocomplexormajorworkswherenecessary.
Providesupportandguidancetohousingmanagementteamswhentechnicallychallengingsituationsoccur
DailymonitorandupdateallITworkflowsystemstoensureprevioustradesstaffworkupdatesarecapturedandrecordedattheearliestopportunity.CheckingtradesstaffhavefollowedtheNoAccessandFollowonProcedures.Identifyworkstobemovedupinprioritywhenrequired.
WorkcloselywiththeplanningteamleaderstoidentifyproceduraldiscrepanciesofPDAusage.
Workcloselywiththerepairsteamstocoordinateworkassociatedwiththepropertiesandrecallworkstominimiseduplicationofresources.
DischargetheDivisionsresponsibilitiesundertheCamdenSafetyRiskManagementModelandmanageallaspectsofhealthandsafetyandcomplianceatalltimes.
Authorisepaymentsandexpenditureinaccordancewithdelegatedauthority
ResponsiblefortheuseofaSHPvehicle,whereallocated,andtoensurethevehicleisusedinaccordancewithSHPspolicyandprocedure.
Essential:
NVQLevel2orequivalentinabuildingtrade.
Demonstrableknowledgeandunderstandingofthesequencingofbuildingmaintenancework
Excellenttechnicalknowledgeandinter-personalskillsincludingtheabilitytoworkbothindependentlyandcollaboratively
Extensiveexperiencesupervisingreactiverepairs/voidserviceforsocialhousing.
Extensiveexperiencesupervisingadirectdeliveryworkforce.
Experienceofworkinginahighvolumemaintenance/voidenvironment.
Experienceofprovidingclearandprecisetechnicalreportsforuseoutsideofthedepartment.
Uptodateunderstandingofhealthandsafetyresponsibilitiesofamaintenanceservice,preferableIOSHManagingSafely.
Anunderstandingofemploymentlegislation,policiesandsystemssuchasH&S,QAsystems.
Goodplanningandorganisationalskills.
GoodITskillsandtheuseofExcelandMSOfficeareessential.
HavefullUKDrivingLicense
Desirable:
Thejobholderwill:
UpholdSHPsValues,Behaviours&Leadershipexpectationsatalltimes(seeoverleaf).
Workingindependentlyandtakingownershiptoresolvebuildingproblemswithminimallevelsofsupervision
ThisisafrontlineservicedeliveryrolewithahighimpactontheSHPsreputationwhichrequiresexcellentcustomerservicetobedisplayedatalltimes
Therolewillinvolveregularcontactwithtenants,leaseholdersandthegeneralpublicandthemajorityoftheworkwilltakeplaceinoccupiedpropertieswhileworkingalone.Thepostholderisexpectedtovisitmultiplepropertiesonadailybasis.
StaffareexpectedtoregularlyliaiseandcollaboratewithstakeholderinternalandexternaltoSHPandmayincludesurveyors,ContractManagers,BuildingControl,f,Planners,RepairsTeamSupervisorsandOrderComplianceOfficersinordertomakethemostappropriatedecisionstocompleterepairs.
AllemployeeshavearesponsibilitytoensurethehealthandsafetyofpersonsatworkandmembersofthepublicinpremisesorsitesmanagedbySHP. xwzovoh Themethodofachievingthiswillbebyprovisionofsafesystemsofworkandreceivinginformation,trainingandinstructionasnecessarytoachievetheseobjectives.
If you want to know about the requirements for this role, read on for all the relevant information.
RepairsSupervisorLinemanagementofateamofupto7tradestaff,skilled,multiskilledandunskilled.
RepairsSupervisorToberesponsibleforthemanagementanddevelopmentofoperationaltradestaffdeliveringcustomerfocusedworksinlinewithbusinessobjectivesandensuringeffectiveperformancemanagementofthein-housedeliveryteams.
RepairsSupervisorToundertakeinspectionsonbuildingrepairs/defectsrelatedtothebuildingfabric,mechanical,plumbingandelectricalrepairstothehomesoftenantsandresidentsincludingcollectionofinformation,measurementsandtests.Specify,manageandcontrolworksandensuresolutionsareprovidedintheformofclearandprecisereports.
Surveyandassessworkinresponsetocomplaintstofindresolution.Provideaccuratereportsforcasemanagement,reportingonrepairsandensuresolutionsareprovided.
Conductpre,duringandpostinspectionsofpropertiesensuringqualityfromtradestaff,issuingremedialsnaglistswhererequiredandmanagedeliverywithinagreedtimescalesandstandards.
Carryoutinspections/surveysofrepairinstancesthathavebeenescalatedfromthetradestafforplanners,producingscopeofworkstoresolvetherepairorrefertocomplexormajorworkswherenecessary.
Providesupportandguidancetohousingmanagementteamswhentechnicallychallengingsituationsoccur
DailymonitorandupdateallITworkflowsystemstoensureprevioustradesstaffworkupdatesarecapturedandrecordedattheearliestopportunity.CheckingtradesstaffhavefollowedtheNoAccessandFollowonProcedures.Identifyworkstobemovedupinprioritywhenrequired.
WorkcloselywiththeplanningteamleaderstoidentifyproceduraldiscrepanciesofPDAusage.
Workcloselywiththerepairsteamstocoordinateworkassociatedwiththepropertiesandrecallworkstominimiseduplicationofresources.
DischargetheDivisionsresponsibilitiesundertheCamdenSafetyRiskManagementModelandmanageallaspectsofhealthandsafetyandcomplianceatalltimes.
Authorisepaymentsandexpenditureinaccordancewithdelegatedauthority
ResponsiblefortheuseofaSHPvehicle,whereallocated,andtoensurethevehicleisusedinaccordancewithSHPspolicyandprocedure.
Essential:
NVQLevel2orequivalentinabuildingtrade.
Demonstrableknowledgeandunderstandingofthesequencingofbuildingmaintenancework
Excellenttechnicalknowledgeandinter-personalskillsincludingtheabilitytoworkbothindependentlyandcollaboratively
Extensiveexperiencesupervisingreactiverepairs/voidserviceforsocialhousing.
Extensiveexperiencesupervisingadirectdeliveryworkforce.
Experienceofworkinginahighvolumemaintenance/voidenvironment.
Experienceofprovidingclearandprecisetechnicalreportsforuseoutsideofthedepartment.
Uptodateunderstandingofhealthandsafetyresponsibilitiesofamaintenanceservice,preferableIOSHManagingSafely.
Anunderstandingofemploymentlegislation,policiesandsystemssuchasH&S,QAsystems.
Goodplanningandorganisationalskills.
GoodITskillsandtheuseofExcelandMSOfficeareessential.
HavefullUKDrivingLicense
Desirable:
Thejobholderwill:
UpholdSHPsValues,Behaviours&Leadershipexpectationsatalltimes(seeoverleaf).
Workingindependentlyandtakingownershiptoresolvebuildingproblemswithminimallevelsofsupervision
ThisisafrontlineservicedeliveryrolewithahighimpactontheSHPsreputationwhichrequiresexcellentcustomerservicetobedisplayedatalltimes
Therolewillinvolveregularcontactwithtenants,leaseholdersandthegeneralpublicandthemajorityoftheworkwilltakeplaceinoccupiedpropertieswhileworkingalone.Thepostholderisexpectedtovisitmultiplepropertiesonadailybasis.
StaffareexpectedtoregularlyliaiseandcollaboratewithstakeholderinternalandexternaltoSHPandmayincludesurveyors,ContractManagers,BuildingControl,f,Planners,RepairsTeamSupervisorsandOrderComplianceOfficersinordertomakethemostappropriatedecisionstocompleterepairs.
AllemployeeshavearesponsibilitytoensurethehealthandsafetyofpersonsatworkandmembersofthepublicinpremisesorsitesmanagedbySHP. xwzovoh Themethodofachievingthiswillbebyprovisionofsafesystemsofworkandreceivinginformation,trainingandinstructionasnecessarytoachievetheseobjectives.
