At a Glance
- Tasks: Serve customers, stock shelves, and support online orders in a fast-paced environment.
- Company: Join Asda, a friendly retail giant focused on customer experience.
- Benefits: Enjoy 15% discount, flexible pay options, and comprehensive wellbeing support.
- Other info: Flexible shifts with great opportunities for personal growth and recognition.
- Why this job: Be at the heart of customer service and make a real difference every day.
- Qualifications: Customer-focused attitude, teamwork skills, and willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
Location: York
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Nights
Hours per Week: 24.75
Pay Rate: £15.25
Category: Retail
At Asda, we want you to find your everything. As a Service Colleague in our store team, you'll be at the heart of the customer experience—serving with heart and pride. Whether you're stocking shelves, unpacking deliveries, picking online orders or even perfecting pizzas, you'll play a vital role in the smooth running of our operation, serving customers and putting them at the heart of everything. You'll be part of a friendly, fast-paced team where great service and teamwork are everything.
Responsibilities
- Stock shelves and unpack deliveries as required.
- Assist with picking online orders and other store operations to support customer service and availability.
- Serve customers and contribute to a positive store experience.
- Collaborate with colleagues to ensure smooth running of the operation.
What makes a brilliant Service Colleague
- Customer-focused: You enjoy helping people and making their experience a positive one.
- Team player: You work well with others and support your colleagues.
- Reliable: You show up ready to work and take pride in what you do.
- Positive attitude: You bring energy and enthusiasm to every shift.
- Willing to learn: You're open to training and keen to build your skills.
What you'll bring
- A friendly and helpful approach to customer service.
- Willingness to work in a fast-paced customer service environment.
- Good communication skills and a team mindset.
- Flexibility to work a range of shifts, including weekends and evenings.
Everything you'll love (Benefits)
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension.
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
- Asda Allies Inclusion Networks – helping colleagues to ensure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme.
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Closing Date: 1 June 2026
Service Colleague in York employer: Job Search Place Limited
Asda is an exceptional employer, offering a vibrant work culture where teamwork and customer service are at the forefront. Located in York, our Service Colleagues enjoy a range of benefits including a generous colleague discount, flexible pay options, and comprehensive wellbeing support, all while being part of a friendly team dedicated to making every customer's experience positive. With ample opportunities for personal growth and recognition, Asda is committed to fostering an inclusive environment where every colleague can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Service Colleague in York
✨Tip Number 1
Get to know the company culture! Before your interview, check out Asda's values and how they treat their customers. This will help you show that you're a perfect fit for the Service Colleague role.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for someone. Being able to share these stories will make you stand out during the interview.
✨Tip Number 3
Dress the part! Even if it's a casual environment, looking smart and presentable shows that you care about the opportunity. Plus, it boosts your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. And remember, apply through our website for the best chance at landing that Service Colleague position!
We think you need these skills to ace Service Colleague in York
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your passion for customer service in your application. We want to see how you’ve made a positive impact on customers in the past, so share specific examples that showcase your friendly and helpful approach.
Team Spirit is Key:As a Service Colleague, teamwork is everything! In your written application, mention experiences where you’ve collaborated with others to achieve a common goal. We love seeing how you support your colleagues!
Be Reliable and Ready:Reliability is crucial in our fast-paced environment. In your application, emphasise your punctuality and commitment to showing up ready to work. We appreciate candidates who take pride in their responsibilities.
Keep It Positive:A positive attitude can make all the difference! When writing your application, let your enthusiasm shine through. We’re looking for individuals who bring energy to every shift, so don’t hold back on showcasing your upbeat personality!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Service Colleague at Asda entails. Familiarise yourself with the responsibilities like stocking shelves and assisting customers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
As a Service Colleague, customer service is key. Think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your customer-focused attitude.
✨Emphasise Teamwork
Since this role involves working closely with others, highlight your ability to collaborate. Prepare examples of how you've successfully worked in a team before, whether in previous jobs or group projects. This will show that you can contribute positively to the store environment.
✨Bring a Positive Attitude
A positive mindset can set you apart from other candidates. During the interview, let your enthusiasm shine through. Share why you’re excited about the opportunity and how you plan to bring energy to the team. A friendly approach can make a lasting impression!
