At a Glance
- Tasks: Support elderly customers by taking orders and making courtesy calls.
- Company: Job Search Place Limited, dedicated to compassionate customer service.
- Benefits: Earn £13.45 per hour, enjoy a bonus, and 33 days holiday.
- Other info: Flexible hours with a supportive team environment.
- Why this job: Make a real difference in the lives of elderly customers while earning.
- Qualifications: Excellent customer service skills and a confident phone manner.
The predicted salary is between 13 - 13 £ per hour.
Job Search Place Limited is offering a role as a Customer Services Advisor, working 15 hours per week. You will take orders from elderly customers over the phone and make outbound courtesy calls to provide support.
The right candidate will need excellent customer service skills, a confident telephone manner, and be able to work flexibly.
There are various company benefits, including a competitive salary of £13.45 per hour, a discretionary annual bonus, and 33 days holiday per year.
Part-Time Customer Service Advisor — Compassionate Support in York employer: Job Search Place Limited
Job Search Place Limited is an excellent employer that values compassion and flexibility, making it an ideal workplace for those looking to make a meaningful impact in the lives of elderly customers. With a competitive salary, generous holiday allowance, and opportunities for personal growth, employees are supported in both their professional and personal development within a caring work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Customer Service Advisor — Compassionate Support in York
✨Tip Number 1
Make sure you know the company inside out! Research Job Search Place Limited and understand their values, especially around compassionate support. This will help you connect with them during your conversations.
✨Tip Number 2
Practice your phone skills! Since you'll be taking orders and making calls, get comfortable speaking clearly and confidently. Maybe even role-play with a friend to nail that perfect telephone manner.
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability and how you can adapt to the needs of the team. Show them you're willing to go the extra mile to provide excellent customer service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Part-Time Customer Service Advisor — Compassionate Support in York
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've helped others in the past, especially if you've worked with elderly customers before!
Be Confident on the Phone:Since this role involves taking orders and making calls, let us know about your telephone skills. Share any experiences where you’ve had to communicate clearly and confidently over the phone.
Flexibility is Key:We value flexibility, so mention any times you've adapted to changing situations or schedules. This will show us that you're ready to take on the dynamic nature of the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you would handle different scenarios, especially with elderly customers. Think about patience, empathy, and clear communication – these are key in this role!
✨Practice Your Phone Manner
Since you'll be taking orders over the phone, practice speaking clearly and confidently. You might want to do a mock call with a friend or family member to get comfortable with the format. Remember, a friendly tone can make all the difference!
✨Flexibility is Key
The job requires flexible working hours, so be prepared to discuss your availability. Think about how you can adapt to different shifts and show that you're willing to go the extra mile to meet the needs of the company and its customers.
✨Highlight Your Compassionate Side
This role is all about providing compassionate support. Share any relevant experiences where you've helped others, especially in challenging situations. This will demonstrate your ability to connect with elderly customers and provide the support they need.
