At a Glance
- Tasks: Delight customers with exceptional service and assist in daily kitchen operations.
- Company: Join a vibrant team at Fodder Kitchen in Harrogate, UK.
- Benefits: Enjoy discounts, social events, and a great work-life balance.
- Other info: Be part of a supportive team that values integrity and respect.
- Why this job: Perfect for those passionate about customer service and Yorkshire produce.
- Qualifications: Good communication skills; previous front of house experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Location: On site / Harrogate, UK
Job type: Permanent / Part-time
Sector and subsector: Hospitality Front of House
Salary: Competitive Salary
Working Pattern: 18 hours per week, working 3 days out of 7 operational days of the week, including weekends.
Reporting to: Catering Manager
Role Overview
To delight our customers and deliver exceptional customer service. The ideal candidate will have the passion, energy and desire to develop themselves in this role. Assisting in the daily operations of the Fodder Kitchen (cafe) and Fodder Takeaway. Delivering first class Yorkshire service, whilst being efficient and hitting upselling targets.
What we can offer you:
- 20% discount in our onsite award winning Farm shop Fodder
- 50% discount at Harrogate Sports and Fitness centre
- 2 x staff social events
- Access to an Employee Assistance Programme and a GP helpline
- Non Contributory life assurance of 4x annual salary
- Complimentary Great Yorkshire Show tickets after qualifying period
- Free Parking
- Work life balance
- Closed Easter Sunday, Christmas Day, Boxing Day and New Years Day
Key Responsibilities
- Greet all customers with a smile and warm manner.
- Be able to take customers orders in a quick and pleasant manner, while upselling the products needed.
- Prepare and ensure cold drinks and hot drinks are to a high quality barista standard, training provided if required.
- Serve food & drink in a prompt and friendly manner.
- Take bill payments.
- Follow all Food & Health and Safety regulations for Fodder and adhere to all Food safety Hygiene standards.
- Follow the Fodder HACCP plan and help complete all relevant paperwork to play a major part in maintaining 5 stars for food hygiene standards.
- To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect.
- To be an ambassador of the Society values.
Experience & Qualifications
Good level of written and verbal skills. Previous front of house experience beneficial.
If you're passionate about exceptional customer service, and showcasing the very best of Yorkshire produce, this could be the perfect role for you.
Our values:
- Professional - we act with integrity, we are reliable, consistent, and honest. We deliver on our promises; we are accountable.
- Respectful - we are kind, courteous and considerate; we are mindful of others. We are happy, friendly and create a productive, fun, working environment.
- Open-minded - we are receptive to new ideas and innovative ways of working together. We listen to and respect the opinions and perspectives of others.
- United - we work together, as a united team. We communicate, collaborate, and share knowledge in pursuit of our common goals.
- Dedicated - we are focused, loyal and ready to help each other. We are committed to going the extra mile to deliver a first class service to everyone we work with.
Kitchen in York employer: Job Search Place Limited
Join our vibrant team at Fodder Kitchen in Harrogate, where we pride ourselves on delivering exceptional customer service and showcasing the best of Yorkshire produce. With a strong focus on employee well-being, we offer competitive salaries, generous discounts, and a supportive work culture that values professional growth and teamwork. Enjoy a healthy work-life balance with flexible hours, social events, and a commitment to fairness and respect in the workplace.
