At a Glance
- Tasks: Lead a vibrant team in delivering exceptional food and drink service at our cafes.
- Company: Join the National Trust, known for its outstanding food and hospitality.
- Benefits: Enjoy a competitive salary, pension scheme, discounts, and up to 32 days holiday.
- Other info: Flexible working hours with no evening shifts and opportunities for professional development.
- Why this job: Make a difference in a lively environment while developing your leadership skills.
- Qualifications: No experience needed; just a passion for great service and teamwork.
The predicted salary is between 25837 - 25837 £ per year.
We're looking for a Food and Beverage Team Leader. The National Trust is renowned for its food and hospitality. We run 185 cafes all over England, Wales and Northern Ireland, and we'd love you to join us. Because we are in a rural area, please think about how you'd be able to get here for work before applying for the job.
Salary: £25,837.50 per annum
Hours: 37.5 hours per week
Duration: Permanent
Working Pattern: You will work 5 out of 7 days a week, including weekend work. Typical shifts will be 9am-5pm. No evenings will be required.
For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
Benefits: We want to help you look after the things that matter to you, such as saving for your future, getting a discount on your weekly shop, or encouraging you to find a work life balance. Please read our package, below, to see what benefits we offer you.
As a Team Leader, you'll be giving day to day support to your team, to make sure they're consistently giving great service to everyone who comes to the café. This is a busy, lively place to work, so you'll need to be adaptable. Your focus will be front of house, dealing directly with people and serving them food and drink. Crucial to this role will be your love of working with people, your positive 'can do' attitude and your desire to provide an outstanding service. Using your excellent eye for detail, you'll make sure all displays and signs are accurate, and that the food is looking good. At times, you may need to help the kitchen team with preparing food. You'll also be supervising the induction and training of colleagues, to help build a team that's dedicated to great service and to giving people a day to remember. We'll give you an induction that fits the job, and training in allergens and food safety, plus any mentoring needed to help you in your role. You can sign up for further professional training and development if you wish.
You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.
Who we're looking for
- No experience is needed, but we'd love to hear from you if you're focused on giving great service to everyone you meet
- a team player, but also happy to work on your own initiative
- well organised and adaptable
- ability to lead, support and develop a team
- confident dealing with a variety of situations including complaints
- willing to learn new skills
The package
- Substantial pension scheme up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Location: Brimham Rocks, Summerbridge, Harrogate, HG3 4DW
Requirements: Compliance. Eligibility to Work in the UK
Closing Date: 31st May 2026
Equal Opportunities Statement: The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination.
Safeguarding Statement: The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk.
Food & Beverage Team Leader in York employer: Job Search Place Limited
The National Trust is an exceptional employer, offering a vibrant work culture where your passion for food and hospitality can truly shine. With a focus on employee well-being, we provide generous benefits including a substantial pension scheme, discounts, and opportunities for professional development, all set in the stunning rural location of Brimham Rocks. Join us to be part of a dedicated team that values great service and fosters personal growth in a lively café environment.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Team Leader in York
✨Tip Number 1
Get to know the National Trust and its values! Research their cafes, understand their commitment to great service, and think about how you can contribute to that. This will help you stand out during the online assessment.
✨Tip Number 2
Prepare for the online assessment by practising your situational judgement skills. Think about how you'd handle various customer service scenarios, as this role is all about dealing with people and providing top-notch service.
✨Tip Number 3
Show off your adaptability! In a busy café environment, things can change quickly. Be ready to share examples of how you've successfully managed unexpected situations in the past during the assessment.
✨Tip Number 4
Don’t forget to highlight your team spirit! The National Trust values collaboration, so be sure to mention any experiences where you’ve led or supported a team. And remember, apply through our website for the best chance!
We think you need these skills to ace Food & Beverage Team Leader in York
Some tips for your application 🫡
Get to Know the Role:Before diving into the application, take a moment to really understand what being a Food & Beverage Team Leader is all about. Think about how your skills and experiences align with the responsibilities mentioned in the job description.
Show Your Personality:This role is all about people! Make sure your written application reflects your positive attitude and love for customer service. We want to see your enthusiasm shine through, so don’t hold back!
Be Clear and Concise:When filling out the online assessment, keep your answers clear and to the point. We appreciate straightforwardness, so focus on showcasing your strengths without overcomplicating things.
Apply Through Our Website:Remember, the best way to apply is through our website. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Food & Beverage Team Leader entails. Familiarise yourself with the responsibilities, such as providing great service and supporting your team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role is all about interacting with customers and leading a team, be prepared to share examples of how you've successfully dealt with people in the past. Whether it's resolving complaints or training new staff, highlight your ability to connect with others and create a positive atmosphere.
✨Demonstrate Adaptability
Working in a busy café means things can change quickly. Think of times when you've had to adapt to unexpected situations and be ready to discuss them. This will show that you can handle the fast-paced environment and keep everything running smoothly.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the job is the right fit for you.
