At a Glance
- Tasks: Assist customers and ensure a smooth shopping experience in a fast-paced food environment.
- Company: Join M&S, the UK's fastest growing retailer with a vibrant team culture.
- Benefits: Earn £3.00 p/h unsocial premium for night shifts and gain valuable retail experience.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Be at the forefront of customer service and make a real impact every day.
- Qualifications: Must be 18 or over; strong communication and teamwork skills are essential.
The predicted salary is between 12 - 12 £ per hour.
Work Pattern:
- Week 1: Tuesday 21:00 - 06:00
- Wednesday 21:00 - 06:00
- Week 2: Wednesday 21:00 - 06:00
- Saturday 21:00 - 06:00
Under 18 disclaimer: This job role involves working through the night and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.
£3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Join M&S as a Customer Assistant in our Food section, where you'll become at the frontline of the UK's fastest growing retailer. We're not just looking for someone to fill shelves - we need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
We're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head on. You will be a resilient and committed brand ambassador who's ready to raise the bar by confidently recommending and selling our newest food products to our customers.
Through remarkable service you'll make sure our customers feel truly valued every time they shop with us. At M&S, our customers don't wait. You'll thrive in a high pressure environment, staying sharp, fast, and focused when the store is at its busiest. You'll go above and beyond, to serve, sell, fill and help drive growth in sales.
Being digitally confident is essential. You'll utilise our digital tools, such as the Sparks and our in store devices, to enhance the customer experience and ensure they get the products they want when they need them.
Being a team player is crucial. You'll contribute to a positive, high energy environment, where everyone works hard and supports each other in delivering a seamless customer experience. Flexibility is also vital. You should be poised to work across various areas of the store, adapting to the changing demands of the retail environment. No two shifts will look the same - and you'll embrace the challenge.
This is a frontline role, not for the faint hearted. But for those who are ready to roll up their sleeves, there's huge opportunity. Are you ready for it? Take Your Marks and apply today.
Customer Assistant - Food - Oatlands Harrogate Simply Food in York employer: Job Search Place Limited
Join M&S as a Customer Assistant in Oatlands Harrogate, where you'll be part of a dynamic team at the forefront of the UK's fastest growing retailer. We pride ourselves on fostering a supportive and energetic work culture that values resilience and teamwork, offering employees opportunities for growth and development in a fast-paced environment. With competitive pay and the chance to engage with our diverse range of food products, this role is perfect for those looking to make a meaningful impact while enjoying the unique benefits of working in a vibrant retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant - Food - Oatlands Harrogate Simply Food in York
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S and their food products. This will help you show your passion and knowledge during the conversation, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers in the past. Being able to share these stories will demonstrate your commitment to delivering five-star service, which is key for this role.
✨Tip Number 3
Be ready for a fast-paced environment! Prepare yourself mentally for the high-pressure situations you might face. Show that you can stay sharp and focused, even when things get busy – that's what M&S is all about!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about joining the team and makes it easier for us to connect with you. So, take your marks and get that application in!
We think you need these skills to ace Customer Assistant - Food - Oatlands Harrogate Simply Food in York
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for M&S Food shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about being part of our team and serving our customers.
Highlight Relevant Experience:Make sure to mention any previous experience in retail or customer service. We love candidates who can demonstrate their ability to thrive under pressure and deliver top-notch service, so share those stories!
Be Yourself:We’re looking for down-to-earth colleagues, so don’t be afraid to let your personality come through in your application. Authenticity goes a long way, and we want to know the real you!
Apply Through Our Website:For the best chance of success, make sure you apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Familiarise yourself with M&S Food products before the interview. Being able to talk confidently about their offerings will show your passion and commitment to the role. Think about your favourite products and how you would recommend them to customers.
✨Showcase Your Resilience
This role is all about thriving under pressure, so be ready to share examples from your past experiences where you've handled busy situations effectively. Highlighting your ability to stay calm and focused will impress the interviewers.
✨Emphasise Team Spirit
M&S values teamwork, so come prepared with stories that demonstrate your ability to work well with others. Talk about times when you supported colleagues or contributed to a positive work environment, as this will resonate with their team-oriented culture.
✨Be Digitally Savvy
Since being digitally confident is essential for this role, brush up on any relevant technology or tools you might use in-store. Mention any experience you have with digital devices or apps, and express your eagerness to learn more about M&S's specific systems.
