At a Glance
- Tasks: Engage with customers, book vehicles, and support the service team.
- Company: Join Yeomans PEUGEOT, known for exceptional customer service.
- Benefits: Enjoy 25 days holiday, a bonus scheme, and discounts on services.
- Other info: Great career growth opportunities in a dynamic environment.
- Why this job: Be part of a friendly team and make customers smile every day.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 25000 - 30000 £ per year.
We are looking to recruit a Service Administrator for our Service Department at Yeomans PEUGEOT in Worthing. At Yeomans, we take great pride in our excellent customer service, working hard to ensure our customers are extremely satisfied with their experience. We always aim to meet or exceed our customers' expectations by understanding exactly what they need and suggesting the most appropriate solution. If you enjoy engaging with customers in a helpful, friendly and positive manner, this could be the perfect position for you!
Key Responsibilities
- Meeting and greeting customers in a friendly and courteous manner throughout the day.
- Booking vehicles into the technical workshop.
- Maintaining thorough product expertise and updating your knowledge through manufacturer led training.
- Adopting a professional approach regarding the sale of repairs required.
- Maintaining good housekeeping standards and orderly administration of your work.
- Daily admin duties – job card prep, support for service team, follow up calls.
Requirements
- Detail orientated & well organised.
- Strong communication and interpersonal skills; ability to communicate effectively face to face, over the phone, and via email.
- Excellent communication skills.
- Thorough and able to work with defined processes and guidelines.
- Previous experience in telephone communications and IT literacy.
Benefits
- Workplace pension (salary exchange option).
- 25 days holiday plus bank holidays.
- Refer a friend rewards, Discounted sales, MOT, products, parts & servicing.
- Bonus scheme.
- Competitive salary.
Service Administrator - PEUGEOT in Worthing employer: Job Search Place Limited
At Yeomans PEUGEOT in Worthing, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. With a strong emphasis on customer satisfaction, we offer comprehensive training and development opportunities to enhance your skills, alongside competitive benefits such as a generous holiday allowance and a bonus scheme. Join us to be part of a team that values collaboration, professionalism, and a commitment to excellence in service.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator - PEUGEOT in Worthing
✨Tip Number 1
Get to know the company! Research Yeomans PEUGEOT and understand their values and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of interaction with customers, try role-playing scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly during interviews.
✨Tip Number 3
Be proactive! If you get the chance, follow up after your interview with a thank-you email. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great way to reiterate why you’d be a perfect fit!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it gives you a better chance of being noticed by the hiring team. Don’t miss out on this opportunity!
We think you need these skills to ace Service Administrator - PEUGEOT in Worthing
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in customer service. We love candidates who can engage with customers in a friendly and positive manner, so share examples of how you've gone above and beyond to meet customer needs.
Be Detail-Oriented:Since the role requires strong organisational skills, emphasise your attention to detail in your application. We want to see that you can handle admin tasks efficiently and maintain good housekeeping standards.
Communicate Clearly:Strong communication is key for us! Whether it's face-to-face, over the phone, or via email, make sure your application reflects your ability to communicate effectively. Use clear language and structure your thoughts well.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you brush up on your knowledge about PEUGEOT and the specific services they offer. Familiarise yourself with their customer service ethos and be ready to discuss how you can contribute to maintaining their high standards.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, whether face-to-face, over the phone, or via email.
✨Be Detail-Oriented
As a Service Administrator, attention to detail is key. During the interview, highlight your organisational skills and provide examples of how you've successfully managed administrative tasks in the past. This will show that you can handle the daily admin duties with ease.
✨Engage with Positivity
Demonstrate your friendly and positive attitude throughout the interview. Practice greeting the interviewer warmly and maintain an upbeat tone. This will reflect the kind of customer service approach that Yeomans PEUGEOT values.
