At a Glance
- Tasks: Lead a team to ensure holiday homes are clean and welcoming for guests.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation.
- Benefits: Enjoy discounts on holidays, food, and leisure activities, plus 24/7 support.
- Other info: Flexible hours with opportunities for career growth across 65 parks.
- Why this job: Make a real difference in guest experiences while developing your leadership skills.
- Qualifications: Experience in team supervision and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Join us as our new Accommodation Supervisor, where you'll play a key role in supporting the Accommodation Manager and Assistant Accommodation Manager to ensure our holiday homes consistently meet the highest standards of cleanliness and presentation. In this hands-on role, you'll actively check quality, guide your team through their daily tasks, and help maintain an efficient, well-organised operation that delivers an exceptional experience for every guest.
What you will be doing:
- Ensuring the consistent delivery of exceptionally clean, safe, and well-maintained holiday homes for our guests.
- Conducting regular inspections and checks of holiday homes to ensure cleanliness standards are being met, taking action to fix any non-compliance issues immediately.
- Cleaning holiday homes, lodges and glamping pods (where applicable) to our high brand standards.
- Ensuring your team have the right tools and stocks to do their job efficiently and effectively.
- Putting our guests first, you and your team will build positive relationships to resolve guest queries with minimal disruption to their stay with us.
- Creating a culture within your team to consistently deliver high standards and respond positively to guest feedback.
- Assist with the onboarding and training of new team members, providing ongoing development and support through on-the-job coaching.
- Provide your team with feedback and support based on performance data.
- Ensuring you and your team are compliant with health and safety regulations, COSHH and all other company policies and procedures.
- Monitor stock levels of cleaning supplies, linen and guest amenities, reporting low levels to the Accommodation Manager or Assistant Accommodation Manager.
About you:
- Experience supervising a team.
- The ability to access accommodation to perform checks and deliver hands-on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time.
- The flexibility to be able to work to suit business needs which includes weekends, evenings, and bank holidays as required.
- The ability to work at a fast pace, communicating and carrying out complex plans of work efficiently and effectively.
- A leadership style that gets the best out of diverse teams.
- A full UK driving licence.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training!
- You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.
Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
Accommodation - Accommodation Supervisor - HK1 in Woodhall Spa employer: Job Search Place Limited
At Parkdean Resorts, we pride ourselves on being an exceptional employer, offering a vibrant work culture and numerous opportunities for personal and professional growth. As an Accommodation Supervisor at our stunning Dornoch location, you'll enjoy a supportive team environment, comprehensive training programmes, and fantastic employee benefits, including generous discounts on holidays and leisure activities. Join us to make a meaningful impact while enjoying the beauty of the Highlands and contributing to unforgettable guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation - Accommodation Supervisor - HK1 in Woodhall Spa
✨Tip Number 1
Get to know the company culture! Before your interview, check out Parkdean Resorts' social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience supervising teams and ensuring high standards.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've motivated your team and handled challenges in the past. Highlighting your ability to create a positive work environment will make you stand out.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team dynamics. This shows you're engaged and eager to learn more about how you can contribute to maintaining those high cleanliness standards.
We think you need these skills to ace Accommodation - Accommodation Supervisor - HK1 in Woodhall Spa
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing exceptional experiences for our guests and maintaining high standards in accommodation.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the job description. We love seeing how your past roles have prepared you for this position, especially any supervisory or hands-on cleaning experience.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the Accommodation Supervisor role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Accommodation Supervisor role. Familiarise yourself with the key responsibilities like conducting inspections and maintaining cleanliness standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves supervising a team, be ready to share examples of how you've successfully led a team in the past. Talk about how you motivate others, handle conflicts, and ensure high standards are met. This will highlight your ability to create a positive team culture.
✨Prepare for Practical Scenarios
Expect questions that assess your problem-solving skills in real-life situations. Think about how you would handle guest complaints or non-compliance issues. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
