At a Glance
- Tasks: Support claims handling and administration teams with case management and data analysis.
- Company: Join a leading firm in Professional and Commercial Risk with a supportive team culture.
- Benefits: Permanent position with opportunities for growth and skill development.
- Other info: Dynamic role with a focus on quality, accuracy, and client satisfaction.
- Why this job: Make a real impact by helping manage cases and improve business performance.
- Qualifications: A-Level education or equivalent; administrative experience preferred but not essential.
The predicted salary is between 25000 - 32000 £ per year.
We're looking for a detail-driven team player to support our claims handling and administration teams - helping manage caseloads, access client systems, support case management, and contribute to data capture, analysis, and reporting that truly adds value.
Key Responsibilities
- Set up new matter files on the file management system, and handle all basic procedural checks and actions on new files in accordance with agreed procedures.
- Assist claims handlers and supervisors with their daily To Do List and management of their own caseload, under supervision.
- Conduct a review of new cases.
- Manage notifications and incoming work through third party systems, following established templates and protocols.
- Manage a small caseload of low-complexity matters under close supervision, escalating issues as appropriate and ensuring SLA-compliance.
- Assume responsibility for basic financial administration and transactions relating to the case.
- Generate monthly reporting on cases for client review using Excel.
- Conduct billing administration.
- Analyse data to help improve business success and performance.
- Ensure accurate data capture, monitoring and reporting.
- Support management information (MI) and reporting requirements, including maintaining accurate data, producing standard reports, and assisting with client-facing submissions.
- Ensure that the client's brand and methodology are promoted effectively in all dealings with third parties.
- Assume responsibility for quality control and client protocol compliance on own caseload, including accuracy and timeliness of record keeping, file management and management reporting and information.
Skills, Knowledge & Expertise
- IT literate with working knowledge of Word and Excel.
- Good keyboard skills.
- Previous experience in an administrative role is preferred.
- Able to work to deadlines and prioritise own workload effectively.
- Able to progress tasks using own initiative, seeking guidance and input from others where appropriate.
- Confident oral and written communication skills.
- Comfortable dealing with routine client and third-party correspondence.
- Quality and customer service oriented with a concern for accuracy and an eye for detail.
- Knowledge of case management systems preferred.
- Educated to A-Level or equivalent. Graduates welcome but not essential.
- Relevant experience in a legal, insurance or claims administration environment preferred.
Technical Administrator in Woodford employer: Job Search Place Limited
As a Technical Administrator in our Bristol office, you will join a dynamic team that values collaboration and precision. We offer a supportive work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you can advance your career while contributing to meaningful projects. With a focus on quality and client satisfaction, our company provides a unique environment where your contributions directly impact business success, making it an excellent place for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Administrator in Woodford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their success. Tailor your responses to show how your skills align with what they’re looking for.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience and how it relates to the Technical Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Technical Administrator in Woodford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Technical Administrator role. Highlight your administrative experience and any relevant skills, especially in claims handling or data management. We want to see how you can add value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to the key responsibilities listed in the job description. We love seeing your personality come through!
Showcase Your IT Skills:Since the role requires good IT literacy, make sure to mention your proficiency in Word and Excel. If you've used case management systems before, definitely include that too! We’re looking for someone who can hit the ground running.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of a Technical Administrator. Brush up on your knowledge of claims handling, data capture, and reporting. Familiarise yourself with common case management systems and be ready to discuss how your skills align with these tasks.
✨Show Off Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples from your past experiences where you demonstrated accuracy and thoroughness. Whether it’s managing caseloads or ensuring compliance with protocols, be ready to highlight how you’ve excelled in these areas.
✨Excel at Excel
Given that you'll be generating reports using Excel, brush up on your spreadsheet skills. Be prepared to discuss any relevant experience you have with data analysis and reporting. If you can, practice creating a simple report or two to showcase your proficiency.
✨Communicate Clearly
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely. Think about how you would handle routine client correspondence and be ready to demonstrate your ability to communicate effectively, both verbally and in writing.
