At a Glance
- Tasks: Lead a passionate team to deliver outstanding customer service and drive sales.
- Company: Join Topps Tiles, the UK's leading tile specialist with a focus on quality and innovation.
- Benefits: Enjoy uncapped commission, generous discounts, and a supportive career development plan.
- Other info: Flexible hours with no evening work and opportunities for career growth.
- Why this job: Be part of a dynamic team that values creativity and customer satisfaction.
- Qualifications: Retail experience with a track record in customer service and team leadership.
The predicted salary is between 30000 - 40000 £ per year.
Great choice, outstanding value, market leading customer service. That's Topps Tiles. We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value.
As Store Manager, you'll make sure that your store is an inspiring place to shop; that we're wowing customers with amazing choice and friendly, knowledgeable customer service. You will lead and motivate a close-knit team, supporting, training and developing them to exceed sales and profit targets through inspirational customer service. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects.
You'll create the business plan and develop your people to increase sales margins, managing every aspect of your store while constantly looking for ways to improve. We're looking for ambition in Store Managers who want their store, and their team, to be the best.
You know retail and have full P&L responsibility with a track record of delivering outstanding customer service and great financial results. You're commercially aware with the business acumen to keep ahead of your competition and set your store apart. A passionate can-do leader who drives performance through clear leadership, coaching and people management.
In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes, a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We're committed to promoting talent from within, providing support to build a rewarding career with an individual development plan and lots of training on offer.
Big things are happening at Topps Tiles. As the UK's leading tile specialist, we have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family.
Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.
Store Manager in Woodford employer: Job Search Place Limited
Topps Tiles is an exceptional employer that prioritises employee growth and development within a vibrant and supportive work culture. As a Store Manager, you will benefit from uncapped personal commission, generous staff discounts, and a commitment to promoting talent from within, all while enjoying a flexible schedule without evening shifts or holiday work. Join us in a dynamic environment where your leadership can inspire a close-knit team to deliver outstanding customer service and drive business success.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Woodford
✨Tip Number 1
Get to know the company inside out! Research Topps Tiles, their products, and their customer service ethos. This way, when you walk into that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your leadership stories! Think of times you've motivated a team or improved customer service. Be ready to share these examples during your interview to demonstrate your fit for the Store Manager role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional. It shows you take the opportunity seriously and are ready to represent Topps Tiles.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager in Woodford
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for retail and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing experiences for customers.
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in managing teams and delivering outstanding customer service. We love seeing how you've made a difference in previous roles, so don’t hold back!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for the Store Manager role. Share specific examples of how you’ve led teams and exceeded targets, and don’t forget to mention your interest in creativity or interior design!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the Topps Tiles family!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Products
Before the interview, make sure you’re familiar with Topps Tiles' product range. Understand the latest trends in tiles and interior design. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your coaching and people management skills, as well as how you’ve motivated your team to achieve sales targets through exceptional customer service.
✨Demonstrate Customer-Centric Thinking
Think about how you can wow customers with your service. Be ready to discuss specific strategies you’ve implemented to enhance customer experiences in previous roles. This aligns perfectly with Topps Tiles' focus on great service leading to sales.
✨Be Ready to Discuss Business Acumen
Since the role involves P&L responsibility, prepare to talk about your experience with financial results. Share how you’ve used your commercial awareness to drive sales and improve store performance, showcasing your ability to set your store apart from the competition.
