At a Glance
- Tasks: Oversee sales administration for new homes, ensuring smooth plot sales from reservation to completion.
- Company: Join a respected national developer with a focus on innovation and customer satisfaction.
- Benefits: Competitive salary, pension, life assurance, and lifestyle discounts.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Make a real impact in the housing sector while enhancing customer experiences.
- Qualifications: Experience in new homes sales and strong organisational skills required.
The predicted salary is between 36000 - 40000 £ per year.
We are supporting a respected National developer in their recruitment for a talented Sales Office Manager to join their Bristol based team.
The Role
The Sales Office Manager is responsible for overseeing the sales administration function within a new homes environment, supporting multiple residential developments. The role ensures the efficient progression of plot sales from reservation to legal completion, while providing operational and administrative support to senior sales leadership. A key focus is delivering a seamless and high-quality customer journey for purchasers of new build homes.
Key Responsibilities
- Manage and coordinate the progression of plot sales from reservation through to exchange of contracts and legal completion, ensuring key milestones and deadlines are met.
- Liaise with solicitors, financial advisors, and purchasers to ensure all legal documentation and requirements are completed accurately and on time.
- Monitor and report on sales progression across developments, identifying risks to exchange or completion targets and escalating where necessary.
- Train, coach, and supervise sales administrators, ensuring strong knowledge of new homes sales processes, Help to Buy (where applicable), and company procedures.
- Oversee staffing within the sales office, including holiday planning and cross cover arrangements across multiple sites.
- Ensure all sales systems (e.g. CRM, reservation and plot tracking systems) are accurately maintained and up to date.
- Ensure all customer enquiries are handled promptly and professionally, maintaining excellent customer satisfaction throughout the buying journey.
- Prepare and produce weekly, monthly, and ad hoc sales reports, including data for regional and head office review.
- Coordinate communication between sales, construction, technical, and customer care teams to support build progress and customer completions.
- Support the Sales Director / Head of Sales with day to day operational activities and reporting.
Experience
- Proven experience within the new homes, housebuilding, or residential development sector.
- Strong understanding of the end to end new build sales process, including reservation, exchange, and completion.
- Experience working in a fast paced, target driven environment with strict deadlines linked to build programmes.
- Experience supervising or managing a sales administration or support team.
Qualifications
- No formal qualifications required; relevant new homes experience is essential.
Skills and Competencies
- Proficient IT skills, including Microsoft Office and experience using CRM and plot management systems common in housebuilding.
- Strong organisational skills with the ability to manage multiple plot sales across different developments.
- Excellent communication skills with the ability to liaise effectively with solicitors, buyers, and internal teams.
- Professional, calm approach with strong attention to detail.
- Customer focused mindset, with an understanding of the importance of the new homes buying experience.
Benefits
Our client is offering a basic salary of between £36,000 and £40,000 dependent on previous experience. The benefits package includes Company Pension, Life Assurance, Share Save scheme, and access to various lifestyle/retail discounts.
Equal opportunities employer
At Maitland Selwyn, we embrace diversity and are proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds, ensuring a fair and inclusive recruitment process for everyone.
Sales Office Manager - Bristol in Woodford employer: Job Search Place Limited
Join a respected national developer in Bristol as a Sales Office Manager, where you will thrive in a supportive and dynamic work environment. With a strong focus on employee growth, the company offers comprehensive training and development opportunities, alongside a competitive benefits package that includes a pension scheme and lifestyle discounts. Embrace a culture of inclusivity and excellence, ensuring a rewarding career while delivering exceptional customer experiences in the new homes sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Office Manager - Bristol in Woodford
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Job Search Place Limited.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Job Search Place Limited? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Job Search Place Limited's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Sales Office Manager - Bristol in Woodford
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Sales Office Manager - Bristol role at Job Search Place Limited, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Job Search Place Limited operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Job Search Place Limited. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Job Search Place Limited.
