At a Glance
- Tasks: Welcome guests with a smile and ensure a smooth check-in and check-out experience.
- Company: Join the vibrant Aztec Hotel & Spa, known for its award-winning facilities.
- Benefits: Enjoy competitive pay, flexible wage access, generous leave, and employee discounts.
- Other info: Dynamic work environment with opportunities for growth and training.
- Why this job: Be the first point of contact and create memorable experiences for guests every day.
- Qualifications: Strong communication skills and a passion for hospitality are essential.
The predicted salary is between 20000 - 25000 £ per year.
Responsibilities
- You'll be working in a busy, vibrant environment ensuring thousands of guests receive the warmest of welcomes.
- As Receptionist, you are a vital part of our guests' journey, likely being the first and last point of contact they have in our hotel.
- Your day to day includes:
- Greeting every one of our guests with a welcoming smile
- Efficiently helping guests whilst checking in and out
- Providing the highest level of hospitality
- Upselling of rooms and other facilities
- Informing the guests of the hotel's facilities, offering advice and assistance when necessary
- As Receptionist, you will be the first person to greet our guests, key to providing that fantastic first impression.
- You will need a warm demeanor and be able to give the warmest of welcomes no matter what is going on around you.
Key Qualities
- To excel in this position, you will need to be calm under pressure, reacting effortlessly to unexpected circumstances, always taking them in your stride.
- If you are passionate about providing a great guest experience, are a strong communicator, and provide service with a smile, then this could be the role for you.
Benefits
- A competitive salary, negotiable dependent on experience
- Stream - the ability to access up to 40% of your wages as you earn them each week
- 28 days annual leave (rising to 33 days after 5 years)
- Health cash plan
- Employee Assistance Programme
- Enhanced maternity and paternity pay
- Apprenticeships available
- Generous employee discounts
- Life assurance
- Bespoke training programmes accessible to all
- An engaging & supportive work environment
Receptionist in Woodford employer: Job Search Place Limited
At Aztec Hotel & Spa, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work environment where every team member plays a crucial role in creating memorable guest experiences. With competitive salaries, flexible wage access, generous leave policies, and bespoke training programmes, we are committed to fostering employee growth and well-being. Located conveniently near Bristol, our hotel provides a dynamic atmosphere with diverse responsibilities, ensuring that no two days are the same for our dedicated staff.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Woodford
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with all the facilities and services we offer. This way, when you’re chatting with guests, you can confidently recommend the best options and upsell like a pro.
✨Tip Number 2
Practice your warm welcome! Stand in front of a mirror and perfect that smile and greeting. Remember, you’re the first impression for our guests, so let’s make it a memorable one!
✨Tip Number 3
Stay calm under pressure! In a busy environment, things can get hectic. Take a deep breath, keep your cool, and tackle each guest's needs one at a time. We believe in you!
✨Tip Number 4
Apply through our website! It’s the best way to show us you’re serious about joining our team. Plus, you’ll get to see all the amazing opportunities we have waiting for you at Aztec Hotel & Spa.
We think you need these skills to ace Receptionist in Woodford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your warmth and enthusiasm for hospitality. Remember, you're applying for a role where first impressions matter!
Tailor Your Application:Make sure to tailor your application to the Receptionist role specifically. Highlight your experience in customer service and any relevant skills that align with our job description. This shows us you’re genuinely interested in joining our team at Aztec Hotel & Spa.
Keep It Professional Yet Friendly:While we love a friendly tone, remember to keep your application professional. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is key in a busy environment like ours!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about what makes Aztec Hotel & Spa a fantastic place to work!
How to prepare for a job interview at Job Search Place Limited
✨Know the Hotel Inside Out
Before your interview, make sure you research Aztec Hotel & Spa thoroughly. Familiarise yourself with their facilities, services, and any recent news. This will not only show your genuine interest but also help you answer questions about how you can contribute to enhancing the guest experience.
✨Practice Your Warm Welcome
Since you'll be the first point of contact for guests, practice delivering a warm and friendly greeting. Role-play with a friend or family member to get comfortable with your tone and body language. Remember, a smile goes a long way in making a great first impression!
✨Prepare for Scenario Questions
Expect questions that assess how you handle pressure and unexpected situations. Think of examples from your past experiences where you remained calm and provided excellent service. This will demonstrate your ability to thrive in a busy environment like Aztec Hotel & Spa.
✨Showcase Your Communication Skills
As a Receptionist, strong communication is key. During the interview, focus on articulating your thoughts clearly and confidently. Be ready to discuss how you would inform guests about hotel facilities and upsell services, showcasing your passion for providing top-notch hospitality.
