At a Glance
- Tasks: Lead the front desk team and ensure exceptional guest experiences.
- Company: Join the prestigious Bristol Marriott Royal Hotel with a rich history of luxury.
- Benefits: World-class training, global discounts, free gym membership, and competitive pay.
- Other info: Enjoy a diverse and inclusive workplace with excellent career development opportunities.
- Why this job: Be part of a dynamic team in a renowned hotel and grow your career.
- Qualifications: Reception experience in a hotel is essential; supervisory skills are a plus.
The predicted salary is between 25000 - 28066 £ per year.
The Bristol Marriott Royal Hotel has been providing a 4 star luxury experience in the heart of Bristol for over 150 years, and has an international reputation for excellence. Marriott's award winning in house development program recognizes, nurtures and promotes talent. Benefit from industry leading training, whilst also having the opportunity to transfer internationally within the largest hotel network in the world.
We have an exciting opportunity in our front office team as a Reception Supervisor. You will be part of the Marriott family offering outstanding service to our guests and associates.
Main Duties:- Promoting a welcoming environment.
- Assisting with guest queries regarding places of interest, such as shopping, entertainment, theatres, restaurants etc.
- Ensuring all guest complaints are followed up and dealt with professionally and efficiently.
- Being the person on duty for the hotel when required.
- Follow Brand Standards in all aspects of the job role.
- Upskill and develop all associates.
- Assist in HR related duties including reviews, recruitment and payroll.
We look for enthusiasm, ability to adapt, well presented, excellent customer service skills and flexibility to work all shift patterns. It is essential you have reception experience within a hotel of similar size. Supervisory skills are desirable but not essential as full training will be provided.
Benefits:- World class training programs and opportunity to grow and develop.
- Global Hotel discount scheme across all Marriott brands.
- Complimentary Hotel gym membership.
- Competitive pay for every hour worked & potential gratuities.
- Free Parking.
- Meal on Duty.
- Discounts and much more.
Marriott is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Front Desk Supervisor in Woodford employer: Job Search Place Limited
The Bristol Marriott Royal Hotel is an exceptional employer, offering a vibrant work culture that prioritises employee development and inclusivity. With access to world-class training programmes and the chance to grow within the largest hotel network globally, employees enjoy competitive pay, complimentary gym membership, and a range of benefits that enhance their work-life balance. Join us in delivering outstanding service while being part of a supportive team that values your contributions and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Supervisor in Woodford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front Desk Supervisor in Woodford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
