At a Glance
- Tasks: Lead a dynamic team to exceed sales targets and ensure top-notch customer service.
- Company: Join Smyths Toys, a leading retailer in children's toys with a fun and vibrant culture.
- Benefits: Enjoy 31 days annual leave, competitive salary, and exclusive employee discounts.
- Other info: Opportunities for career progression and a supportive team atmosphere await you.
- Why this job: Be a retail superhero and grow your management career in an exciting environment.
- Qualifications: Proven retail management experience and strong leadership skills are essential.
The predicted salary is between 32000 - 40000 £ per year.
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers.
About the Role
We are looking to recruit a Duty Manager for our store in Bristol Longwell Green. Are you our next superhero and looking to progress your retail management career? If so, we would like to hear from you. At this very exciting time of business growth, come and join us on our journey.
Salary: £32,000+ depending on experience
Responsibilities
- Deliver, maximise and exceed sales targets in store
- Maintain availability of all products on the Shop Floor
- Ensure the team's familiarity with all products in all departments
- Make sure all customer purchases are carried out in accordance with Company guidelines
- Ensure that all customer queries are dealt with promptly and effectively
- Achieve and maintain company standards on housekeeping, floor presentation and space planning
- Participate in weekly stock takes - identify and report abnormal counts to the Store Manager
- Ensure staffing levels match the business needs or events in-store
- Prepare, monitor and action daily task board
- Actively drive the team's knowledge of Top Sellers and Department Stock Loss
- Assist Store Manager with all staffing issues, i.e. training and performance reviews
- Cash handling/Security/daily spot checks on all tills
- Ensure that company cash/stock handling procedures are adhered to at all times
- Responsible for the opening and closing of the Store
The Ideal Candidate
- Have a proven track record as a Retail Manager in a fast-paced retail environment
- Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
- Be target driven and customer service orientated
- Be highly motivated and ambitious
- Be a self-starter with a can-do attitude
An attractive competitive salary and bonus package
A benefits package inclusive of:
- 31 Days Annual Leave (inclusive of public holidays)
- Defined Contribution Pension Scheme
- Life Assurance Cover
- Employee Assistance Programme
- In-store discount
- Company Maternity and Paternity Payments
- Special Life-Event Gifts
- Length of Service Awards
Smyths Toys is an Equal Opportunities Employer
Duty Manager - Bristol Longwell Green in Woodford employer: Job Search Place Limited
Smyths Toys is an exceptional employer, offering a vibrant work culture that fosters growth and development for its employees. As a Duty Manager in Bristol Longwell Green, you will benefit from a competitive salary, generous annual leave, and a supportive environment that values your contributions and encourages career progression. Join us in our exciting journey of business growth, where your passion for retail and customer service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Bristol Longwell Green in Woodford
✨Tip Number 1
Get to know Smyths Toys inside out! Familiarise yourself with their product range and values. This way, when you walk into that interview, you can show them you're not just another candidate, but someone who genuinely cares about what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated leadership, customer service, or problem-solving skills. This will help you stand out as a strong candidate who can handle the fast-paced retail environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Smyths Toys team and ready to embark on this exciting journey with us.
We think you need these skills to ace Duty Manager - Bristol Longwell Green in Woodford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Duty Manager role. Highlight your retail management experience and any achievements that show you can exceed sales targets and lead a team effectively.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for Smyths Toys. Share your passion for retail and customer service, and don’t forget to mention how you can contribute to our exciting growth journey!
Showcase Your Leadership Skills:In your application, emphasise your leadership and organisational skills. We want to see examples of how you've successfully managed teams and improved store performance in previous roles.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you’re familiar with Smyths Toys and their product range. Brush up on their bestsellers and any recent promotions. This shows your genuine interest in the company and helps you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Customer Service is Key
Smyths Toys values excellent customer service, so be ready to discuss how you've handled customer queries or complaints in the past. Think of specific instances where you went above and beyond to ensure customer satisfaction.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This not only shows your enthusiasm but also helps you determine if Smyths Toys is the right fit for you. Consider asking about team dynamics or upcoming store initiatives.
