At a Glance
- Tasks: Manage customer orders and enhance communication in a fast-paced environment.
- Company: Dynamic manufacturing client based in Bristol with a focus on innovation.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Join a supportive team and explore the latest technologies to boost efficiency.
- Why this job: Be a key player in improving processes and driving standards in customer operations.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 28000 - 32000 £ per year.
Location: Bristol, BS16
Hours: Monday to Friday 9am-5pm (can be flexible)
Hourly Salary: £28k - £32k per annum
Role Type: Permanent
gap personnel acting as an employment business are currently recruiting for a Customer Operations Coordinator for our manufacturing client based in Bristol, BS16. As a Customer Operations Coordinator you will join a team where you will become a key and valued member providing support by taking ownership, driving standards, improving processes, and helping push the department forward.
The right person will be commercially aware, operationally minded, detail-focused, and confident managing customer communication in a fast-paced manufacturing and distribution environment.
On a daily basis, you will be required to:
- Manage customer orders from entry through to dispatch
- Provide clear, professional, and proactive customer communication
- Send regular order updates and manage customer expectations
- Use Microsoft Dynamics 365 Business Central daily
- Monitor order progress, stock availability, and shipment status
- Resolve issues quickly and professionally
- Support improvements in department structure, communication, and best practice
- Help drive accountability, organisation, and service standards across the team
- Maintain accurate records and system data
- Support freight coordination and logistics awareness across UK and export shipments
- Be commercially aware of emerging technologies, including AI tools, and actively look for ways to improve efficiency, communication, and workflow within the role
About you:
Essential
- Previous customer service or customer operations experience
- Strong email and telephone communication skills
- Experience using ERP systems (Business Central experience preferred)
- High attention to detail and strong organisational skills
- Ability to manage multiple priorities simultaneously
- Confident working with operational teams and customers
- Professional, proactive, and reliable attitude
- Strong ownership mentality - someone who sees problems and fixes them
Desirable
- Experience within manufacturing, logistics, distribution, or industrial sectors
- Export or freight coordination knowledge
- Understanding of supply chain or warehouse processes
- Experience improving systems, processes, or departmental standards
- Interest in leveraging AI and modern software tools to improve productivity and service standards
If you are interested, please get in touch or click Apply now!
Customer Operations Coordinator in Woodford employer: Job Search Place Limited
Join a dynamic team as a Customer Operations Coordinator in Bristol, where you will play a pivotal role in enhancing customer satisfaction and operational efficiency within a fast-paced manufacturing environment. Our company fosters a supportive work culture that values innovation and continuous improvement, offering flexible working hours and opportunities for professional growth. With a focus on employee development and the integration of modern technologies, we provide a rewarding workplace for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Operations Coordinator in Woodford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills as a Customer Operations Coordinator can add value. We want you to shine!
✨Tip Number 3
Practice your communication skills! Since this role involves managing customer expectations and providing updates, being clear and confident in your communication is key. Role-play with a friend or record yourself to improve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Operations Coordinator in Woodford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Customer Operations Coordinator role. Highlight your relevant experience in customer service and operations, and don’t forget to mention any ERP systems you’ve used, especially Business Central!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your communication skills and detail-oriented mindset. Explain why you’re passionate about the role and how you can contribute to improving processes at StudySmarter.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who take ownership and can demonstrate their ability to resolve issues quickly and professionally.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar. Don’t miss out on this opportunity!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Operations Coordinator inside out. Familiarise yourself with the key responsibilities mentioned in the job description, like managing customer orders and using Microsoft Dynamics 365. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Communication Skills
Since this role involves a lot of customer communication, be prepared to demonstrate your strong email and telephone skills. Think of examples from your past experience where you effectively managed customer expectations or resolved issues. Practising these scenarios can really help you shine during the interview.
✨Highlight Your Problem-Solving Abilities
The right candidate is someone who sees problems and fixes them. Be ready to discuss specific instances where you've improved processes or resolved challenges in previous roles. This will showcase your ownership mentality and operational mindset, which are crucial for this position.
✨Stay Current with Technology
With the mention of AI tools and modern software in the job description, it’s important to show that you’re up-to-date with emerging technologies. Share any experiences you have with leveraging tech to improve efficiency or service standards. This will demonstrate your commercial awareness and willingness to innovate.
