At a Glance
- Tasks: Be the friendly face of our hospital, welcoming patients and ensuring a smooth reception experience.
- Company: Join Nimbuscare, a supportive team dedicated to patient care at Whitby Hospital.
- Benefits: Gain valuable experience in healthcare, with opportunities for personal growth and development.
- Other info: Embrace diversity and inclusivity in a workplace that values every individual.
- Why this job: Make a real difference in patients' lives while working in a dynamic and rewarding environment.
- Qualifications: Minimum Level 2 Maths and English; experience in a similar role preferred.
The predicted salary is between 23000 - 26000 £ per year.
This is an exciting opportunity to join the Nimbuscare team in the role of Receptionist to support the Nimbuscare team in the delivery of the Extended Access service at Whitby Hospital on behalf of the Whitby Coast and Moors Primary Care Network. You will be the first point of contact for our patients arriving for a face to face appointment and will be friendly and welcoming. You will ensure an efficient and professional reception provision and will work to ensure a positive patient experience.
Responsibilities:
- Act as the main point of contact for patients and visitors arriving.
- Report and take action on facility issues and faults where required.
- Escalate health and safety and facility issues where appropriate.
- Support the clinical teams working in our services with basic requests.
- Manage the waiting room area whilst patients wait to be seen.
- Interact with patients to provide information, signposting, and advice.
- Demonstrate competent interpersonal skills.
- Manage and prioritise own workload.
- Ensure clinical rooms are stocked where appropriate.
- Complete any other duties as directed.
- Complete administrative tasks as directed.
Qualifications:
- Minimum Level 2 Maths and English or equivalent (GCSE Grade C or Grade 4 or above).
- 6 months minimum experience in a similar role.
- Able to use Microsoft Office Word, Excel and Outlook.
- Understand and observe strict confidentiality.
- Experience of working within the NHS or general practice.
- Experience in working with SystmOne.
Additional Skills:
- Ability to travel across various sites when required.
- Good written and verbal communication skills.
- Able to work well under pressure.
- Able to work as part of a team.
- Able to listen and empathise.
- Hard working and willing.
EEO Statement: Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences. As a Disability Confident and Committed employer, disabled applicants who meet the essential criteria for this job are guaranteed an interview.
Visa Sponsorship: Please note Nimbuscare does not hold a license to sponsor any visa applications and we are unable to provide any advice about visas.
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Bank Receptionist (Whitby Hospital Extended Access Service) employer: Job Search Place Limited
Nimbuscare is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of both employees and patients. As a Bank Receptionist at Whitby Hospital, you will enjoy opportunities for personal growth while being part of a dedicated team committed to delivering high-quality healthcare services. With a focus on diversity and a commitment to employee development, Nimbuscare provides a rewarding environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Bank Receptionist (Whitby Hospital Extended Access Service)
✨Tip Number 1
Get to know the company! Research Nimbuscare and the Whitby Hospital Extended Access Service. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interpersonal skills! As a Bank Receptionist, you'll be the first point of contact for patients. Role-play with friends or family to get comfortable with greeting people, answering questions, and managing any tricky situations that might arise.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it's really like to work at Nimbuscare. Plus, it shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows that you’re proactive and serious about wanting to join the Nimbuscare team. Don’t miss out on this opportunity!
We think you need these skills to ace Bank Receptionist (Whitby Hospital Extended Access Service)
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention your previous roles and how they relate to being a Bank Receptionist at Whitby Hospital. We love seeing how you connect your background to what we do!
Keep It Professional:While we want to see your personality, it’s also important to maintain a professional tone. Use clear language, check your spelling and grammar, and ensure your application is well-structured. This shows us you’re serious about the position!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bank Receptionist at Whitby Hospital. Familiarise yourself with the key tasks like managing patient interactions and supporting clinical teams. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Interpersonal Skills
As the first point of contact for patients, it's crucial to highlight your interpersonal skills during the interview. Prepare examples of how you've effectively communicated with patients or handled difficult situations in the past. This will show that you can create a welcoming environment.
✨Demonstrate Your Organisational Skills
Being able to manage and prioritise your workload is essential for this role. Think of specific instances where you've successfully juggled multiple tasks or managed a busy reception area. Sharing these experiences will illustrate your ability to thrive under pressure.
✨Familiarise Yourself with Relevant Software
Since experience with SystmOne and Microsoft Office is important, brush up on these tools before your interview. If you have any specific examples of how you've used them in previous roles, be ready to discuss them. This will show that you're prepared and capable of handling the administrative aspects of the job.
